Health Populi

JULY 7, 2023

See my Hot Points below, discussing my views on the morphing of health care real estate from Pill Hill and inpatient hospitals to the home and closer-to-home sites. Patients most frequently make visits for primary or preventive care, followed by seeing a specialist, and seeking urgent care, the first bar chart illustrates.

Appointments 118

Appointments Follow-Up Hospital Medication 118

ACI Medical & Dental School

JANUARY 14, 2025

Medical Assistants in certain settings, such as hospitals or clinics with extended hours, might work evening or weekend shifts. Extended Hours and Weekends: Settings: Hospitals, urgent care centers, and clinics with extended hours. Shift Work: Settings: Larger hospitals or 24-hour facilities.

Medical Assistant 52

Medical Assistant Medication Vital Signs Scheduling 52

Scrubs

JUNE 2, 2023

They were like, ‘Hey, come up front!’” They said as I got right up to the nurse’s station, I just collapsed.” The reason that she was able to survive was that she got immediate care on the floor in the hospital,” said Dr. Kristopher George, chairman of cardiothoracic surgery of Ascension Providence. “I

Follow-Up 134

Follow-Up Billing Hospital Appointments 134

We Care Online

NOVEMBER 5, 2024

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Mobius MD

MARCH 14, 2025

A recent study found that primary care physicians in a Massachusetts hospital spent an average of 36 minutes per visit using the EHR , with nearly 8 minutes dedicated to the EHR inbox. For the average PCP seeing 20 patients per day, that adds up to over 13 hours per week. Use Message Templates Dont type the same response over and over.

Huddles/Rounds 59

Huddles/Rounds Triage Scheduling Tests 59

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Patient-facing digital tools help patients with fairly basic tasks like making appointments, seeking doctors, and paying bills.

Billing 96

Billing Medication Follow-Up Patient Experience 96

Mobius MD

NOVEMBER 18, 2024

Triage Patient Communication Chatbots are very good at answering routine questions, triaging symptoms, and helping patients schedule appointments based on urgency. Using AI to direct patients to the right resources leads to fewer unnecessary appointments and a more efficient workflow for doctors.

Triage 52

Triage Documentation Appointments Diagnostics 52

Practice Builders

APRIL 11, 2025

More than 60% of adverse events in the hospital are due to communication errors. Incorrect diagnoses, surgical errors, and medication mix-ups often result from delayed or unclear communication. Practice the following: Standardized protocols, such as SBAR (Situation-Background-Assessment-Recommendation) for concise team briefings.

Communication 52

Communication Patient Safety HIPAA Collaboration 52

Health Populi

JULY 20, 2020

90% of oncology patients rated videoconferencing meet-ups at least as good or better, as well as 86% of patients dealing with rheumatology, immunology, and inflammatory conditions. We should expect COVID-19 to continue to accelerate this trend to “consumer-directed virtual care” and the emergence of the hospital-at-home care.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. Entry-level positions may include the following: Receptionist: Managed the front desk and greeted patients. Scheduler: This is organizing appointments and seeing an office running on schedule.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Practice Index

FEBRUARY 6, 2025

NHS England states that regional teams should be working with local government partners to set priorities for 2025/26, with an emphasis on improving timely access to general practice, urgent and emergency care, and reducing long and costly admissions to hospitals or care homes.

Admissions 64

Admissions Follow-Up Appointments Documentation 64

Scrubs

JANUARY 4, 2024

They also need a strong depth perception to accurately assess and administer medications, perform procedures, and navigate hectic hospital settings. These free eyewear home trials mean nurses can select several frames, have them delivered to their address, and try the products on for up to one week.

Tests 147

Tests Follow-Up Appointments Scheduling 147

Health Populi

OCTOBER 22, 2024

And convenience actually mashes up costs for everyday people in the form of time-costs. The reasons patients prefer these virtual visits are convenience, convenience, and convenience: for access to available appointment times, for a time of day for the appointment, and for a shorter wait to get that appointment.

Appointments 62

Appointments Follow-Up Documentation Medication 62

Arkenea

DECEMBER 6, 2024

According to Accenture, 66% of the largest hospitals in the US have a mobile app available. The issue is that only 2% of our patient demographics are using the hospital app for their preferred physician. These hospital administration apps are Managed by hospital employees, including administrators, nurses, and doctors.

Hospital 52

Hospital EHR / EMR Appointments Medication 52

Health Populi

MARCH 9, 2022

If you made your living in commercial real estate — and especially, working with hospitals’ and health systems’ office space — would the concept of telehealth be freaking you out right now? Ironically, Boomers had to wait longer for in-person appointments than patients in Gen Z or Millennial generations.

Appointments 96

Appointments Follow-Up Hospital Billing 96

Arkenea

MARCH 9, 2025

In recent years, hospital mobile app development has emerged as a critical tool in the healthcare industry, providing patients with convenient and accessible healthcare services. In this blog, we will explore the benefits, development process, hospital mobile app technology trends, challenges, and more.

Hospital 52

Hospital Tests Follow-Up Medication 52

Walker Info - Patient Experience

JANUARY 20, 2025

Improving Access and Outcomes Using Success, Effort, Emotion, and Trust Metrics A nurse enters a hospital room for a routine blood draw. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1] She greets the patient, explains why she is there, and begins the task.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

CollaborateMD

MARCH 7, 2025

Automation tools like RPA in healthcare can handle repetitive tasks like data entry and insurance claim processing to free up valuable time and reduce administrative burden. Improved Efficiency and Accuracy The American Medical Association (AMA) estimates that up to 12% of medical claims are submitted with inaccurate codes.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Health Prime

OCTOBER 10, 2024

A 2023 IGNUX report states that hospital coding mistakes make up 63% of medical billing errors. Leveraging electronic health record (EHR) systems incorporating up-to-date coding resources can significantly minimize coding errors and improve billing efficiency.

Billing 97

Billing Medical Coding Documentation Insurance 97

Health Populi

NOVEMBER 18, 2019

The top-demanded health consumer digital health applications included, The ability to find doctors and make appointments online, for 51% of people. The ability to complete any paperwork online in advance of my appointment, 49%. The ability to access all of my health information online, 51%.

Appointments 133

Appointments Follow-Up Collaboration Communication 133

Guideway Care

DECEMBER 23, 2024

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

Health Populi

JULY 11, 2019

The press release suggests that ocular diseases will be the first therapeutic area addressed, to be followed by other condition categories that impact people as they age. Demonstrating the blur between hospitals, insurance and pharma, Civica Rx appointed Martin VanTrieste, formerly Chief Quality Officer at Amgen, as CEO.

Huddles/Rounds 91

Huddles/Rounds Insurance Collaboration Follow-Up 91

Northwest Suburban College

OCTOBER 4, 2024

Their work is varied and incredibly important for the smooth running of clinics and hospitals. They manage patient records, schedule appointments, and keep track of medical supplies. Medical assistants also play a crucial role in patient follow-up and care. Medical assistants are key players in healthcare.

Medical Assistant 52

Medical Assistant Medication Vital Signs Follow-Up 52

Health Populi

JULY 29, 2022

In another factor to add into the retail health landscape, Dollar General (DG) the 80-year old retailer known for selling low-priced fast-moving consumer goods in peoples’ neighborhoods appointed a healthcare advisory panel this week. Here’s another lens on the Optum health consumer data.

Appointments 87

Appointments Follow-Up Scheduling Insurance 87

Health Populi

JUNE 16, 2021

one-half of consumers said they best like their ability to engage in virtual medical appointments and nearly one-half appreciated risk-managing their potential exposure to the virus, shown in the first chart (Figure 4). One in five people liked ease in scheduling virtual appointments. Deloitte found that U.S.

Tests 83

Tests Appointments Scheduling Follow-Up 83

Relias

MAY 7, 2025

This definition encompasses every digital and physical touchpoint a patient has within the healthcare system, from scheduling appointments to receiving treatment and follow-up care.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Patient Safety 40

MedCerts

JULY 1, 2024

Good communication and organizational skills are handy when making follow-up calls, booking patient appointments and managing patient info. Your specialized knowledge and skill set enable you to work flexibly in outpatient centers, physicians’ offices, clinics, hospitals and recovery centers throughout the country.

Sterilization 66

Sterilization Medical Assistant Medical History Patient Safety 66

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. hospital and healthcare Chief Financial Officers’ minds. Given a $60K median U.S. As they will also be top-of-mind for U.S. The post In the U.S.,

Insurance 113

Insurance Billing Medication Follow-Up 113

Health Populi

OCTOBER 19, 2021

Those digital health expectations surpass peoples’ benchmarks for accessing primary care doctors and specialty care doctors and hospitals, based on ACSI’s survey conducted among 12,274 customers via email. Outpatient care inched up from 73 to 74. The study was fielded between October 2020 and September 2021.

Insurance 77

Insurance Outpatient Care Follow-Up Hospital 77

CollaborateMD

SEPTEMBER 13, 2024

More revenue:   Studies  link positive patient experiences with increased hospital revenue. Patients may have to make appointments weeks or months in advance. This can be especially frustrating if they arrive on time for their appointment. Also, make sure you’re staffing adequately to match the appointment schedule.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Practice Builders

AUGUST 11, 2024

In this blog post, we talk about some of the most common patient complaints against doctors and hospitals and how healthcare providers can address these issues. When patients feel valued and well taken care of, satisfaction and health outcomes are likely to go up. Why is Focusing on Patient Experience a Must?

Appointments 52

Appointments Patient Experience Communication Patient Satisfaction 52

Northwest Suburban College

JUNE 14, 2024

Medical Assistants work in various settings, including hospitals, clinics, private practices, and long-term care facilities, making them integral to the healthcare system. Medical Assistants also play a significant role in preventive medicine, assisting with screenings, patient education, and follow-up care.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

Health Populi

FEBRUARY 7, 2018

I read three reports in the past week sobering up my bullish #SDOH ethos dealing with food deserts, transportation, and health service access — three key social determinants of health. Assumption 2: Providing transportation to/from health care services will bolster patients’ appointment-making. million U.S. versus 36.7%.

Appointments 59

Appointments Follow-Up Tests Hospital 59

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. HCAHPS The HCAHPS survey is a standardized tool for capturing patients’ perceptions of their hospital experience.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Discharges Outpatient Care 52

Arkenea

OCTOBER 16, 2024

percent of the hospitals on the honor roll or the top hospital lists were WCAG 2.1 About 80 percent of the hospitals were semi-compliant, and 16.7 Healthcare website accessibility tools and best practices help hospitals to up their accessibility game and design a compliant site for users.

Best Practices 84

Best Practices Hospital Tests Communication 84

Practice Index

JULY 25, 2024

CrowdStrike crisis highlights concerns about IT backups The NHS needs to find an improved way of backing up its IT systems following the havoc caused by the CrowdStrike failure last week, a senior GP has said. Practices were badly hit by the CrowdStrike failure, which led to appointment systems and EMIS being inaccessible.

Huddles/Rounds 52

Huddles/Rounds Follow-Up Appointments Communication 52

Health Populi

APRIL 28, 2022

Most frequently, virtual care is being used for treatment or therapy, screening or diagnosis, and follow-up care, by at least 70% of clinicians. Following patient satisfaction is physician satisfaction with telehealth, which has increased professional satisfaction among over 50% of doctors. Hospital or emergency room follow-up.

Follow-Up 62

Follow-Up Patient Satisfaction Best Practices Hospital 62