Remove Appointments Remove Discharges Remove Patient Satisfaction
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Insights from Digital Health Leaders at ViVE 2025

EvidenceCare

Dr. Wilcoxs journey into digital health started with a simple observation: patients in the post-anesthesia care unit were experiencing unnecessary delays in discharge, leading to longer hospital stays. Early on, people said, Our patients want this appointment, but when we asked them directly, a lot of them didnt, Wilcox said.

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Enhancing Patient Satisfaction with the 5 Ps of Nursing Rounding

Guideway Care

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. This is proactive and forms a core part of quality patient care as patients’ needs are addressed satisfactorily and efficiently.

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5 Strategies to Improve Patient Experience

Practice Builders

The calculation of patient satisfaction involves gathering feedback from patients and gauging their perceptions and feelings about their healthcare experience. Patient experience surveys serve as a valuable tool to collect this information, providing insights into the overall satisfaction levels of patients.

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A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience

Walker Info - Patient Experience

By using Success, Effort, Emotion, and Trust (SEET) as measurements for every PX processfrom appointment setting to care plans to paymentsthe healthcare community can expand its potential for providing excellent care. Patient Satisfaction assesses how well an interaction or touchpoint meets a patients expectations for care.

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What is Automation in Healthcare? A Guide to Streamlining Operations 

CollaborateMD

Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Getting paid more consistently Better patient retention and improved patient satisfaction. And, according to McKinsey, more individualized treatment equals greater patient satisfaction.

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Understanding Transitional Care Management in Reducing Readmissions

Guideway Care

Key Takeaways Transitional Care Management (TCM) improves care coordination and significantly reduces hospital readmissions through a structured approach that encompasses patient follow-up and communication. Initiatives such as Project RED and BOOST augment care transitions by conducting follow-up calls with patients.

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Distinguishing HCAHPS From the Overall Customer Experience

Guideway Care

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.