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Primary care news round-up (13th February to 19th February 2025)

Practice Index

Patients stressed by failing NHS admin NHS admin has become dysfunctional, leading to thousands of test results being lost and patient appointments becoming confused, according to a new study. They describe a patient who found themselves discharged from a service for failing to attend an appointment, in spite of their efforts to reschedule.

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Highs and Lows

Sensible Medicine

Luciana Luciana’s discharge day was getting close. Her outpatient follow-up appointments were scheduled; we had reviewed her safety plan; she felt well and ready to leave the hospital. I came to her room for rounds in the morning. I’ll have it done by the time I discharge.” We were at an impasse.

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Enhancing Patient Satisfaction with the 5 Ps of Nursing Rounding

Guideway Care

The healthcare industry attempts to enhance patient satisfaction in hospitals through the implementation of the 5 Ps of nursing rounding. The 5 Ps The five Ps in the model for nursing rounding are Pain, Position, Personal needs, Proximity, and Patient Education.

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What is Automation in Healthcare? A Guide to Streamlining Operations 

CollaborateMD

Faster Turnaround Processing Times Automation accelerates processes like discharge planning and procurement of medical supplies. Real-world use case: RPA technologies like speech-to-text tools and automated appointment reminders reduce administrative burden in healthcare and lighten the load for busy healthcare providers.

Billing 52
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Doctor’s Failure to Follow Up on Medical Test Leads to Large Settlement

Pulmonology Advisor - Practice Management

Case Facts Mr W, the patient, was a veteran who had been honorably discharged after serving 9 years in the Army, working as a mechanic. The scan of Mr W’s left lung revealed a complicated bulla (a rounded air-filled space in the lung, often found in emphysema and COPD, which has been linked to lung cancer in some cases1,2).

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The Young, Female Patient: Sexism, Treatment inequalities, and a Breakdown in Trust

Setting Sights

I knew that none of this was simply just ‘ black or white ‘ Years upon years of flashbacks; graphics, data, unanswered phone calls, rejection letters, fruitless appointments, upturned noses and wasted time, flew through my mind. I paused some more. “I I really don’t know”, I eventually said. BMI is fine. All reflexes intact.

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Stanford’s MCiM Combines Technology, Healthcare, and Business

Accepted Blog

I just had an experience today my elderly mother has a video appointment with her doctor and it required my sister or me to go to her apartment to participate in the video appointment because it was not set up so that you could log on from different places. She physically went to my mother’s and was on the appointment.