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Top Customer Service Tips for Medical Administrative Assistants

Northwest Career College

Working as a medical administrative assistant means youre the first person patients see when they walk into a doctors office or clinic. Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable. Why is customer service so important?

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Essential Skills for a Successful Medical Administrative Assistant

Northwest Career College

Medical Administrative Assistants (MAAs) play a crucial role in the daily operations of healthcare administration, ensuring effective communication and patient care. This article provides a comprehensive guide to the essential skills required for a successful career as a medical administrative assistant.