CareerStep

JULY 12, 2024

They manage patient records, schedule appointments, take x-rays and imprints, and can even help the dentist during procedures. Pharmacy technicians work closely with pharmacists by assisting in filling medications and also practice customer service skills when interacting with patients.

Medication 97

Medication Certification Medical Assistant Medical Coding 97

Northwest Career College

AUGUST 1, 2024

Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly. Dental administrative assistants can be trained to multitask efficiently, from scheduling appointments to managing phone calls.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Northwest Career College

AUGUST 5, 2024

Customer Service Excellent customer service can turn a one-time customer into a returning customer. This involves punctuality, creating a friendly and relaxed ambiance, and showing genuine regard for the welfare of customers. Networking with other health professionals can also generate referrals.

Customer Service 40

Customer Service Bookkeeping Scheduling Time Management 40

MedAssistantEDU.org

SEPTEMBER 16, 2021

Complete ten continuing education credits. Post payment and fulfilling the renewal guidelines, the expiration date on the certificate is revised. Here is how a medical assistant can renew the CCMA certification. Login to your NHA account and click on the certification renewal option.

Medical Assistant 40

Medical Assistant Certification Tests Customer Service 40