Practice Builders

AUGUST 11, 2024

Patient satisfaction is one of the most critical outcomes to achieve in the complex world of healthcare, and as a result, there is no surprise in practice owners and medical specialists being vulnerable to complaints. The best ways to ensure a well-organized appointment process are online scheduling and mobile apps.

Appointments 52

Appointments Patient Experience Patient Satisfaction Communication 52

Health Populi

JUNE 6, 2021

Consumers’ satisfaction with both health plan websites and information and communication. Another 2 in 5 say they are leveraging the full capabilities of virtual care along the patient journey, as well as ensure security, privacy and compliance in their communication channels.

Patient Satisfaction 87

Patient Satisfaction Follow-Up Patient Experience Communication 87

MedQuest College

JULY 19, 2024

Chairside manner, the way dental professionals interact with patients during appointments, plays a significant role in patient satisfaction and overall experience. In this blog, we’ll delve into Chairside Manner 101, focusing on mastering communication skills for dental assistants.

Patient Satisfaction 59

Patient Satisfaction Medical Terminology Communication Appointments 59

Northwest Career College

MAY 1, 2024

Today, efficient patient scheduling is no longer just about booking appointments; it’s about optimizing access to healthcare services, improving patient satisfaction, and making the most of available resources. Patients can now request appointments anytime, anywhere, using their smartphones or computers.

Medical Administrative Assistant 40

Medical Administrative Assistant Scheduling Medication Patient Satisfaction 40

Practice Index

AUGUST 22, 2024

Interestingly, only one in four of the Managers we communicated with said they were limiting the number of patient contacts to 25 a day. I think we’re playing something of a waiting game to see how they do and what we can learn from their communication, then we’ll follow suit. I think we have to. We’re simply at breaking point.”

Follow-Up 98

Follow-Up Triage Appointments Communication 98

CollaborateMD

JUNE 18, 2024

Increased patient satisfaction: Patients engaged in their care decisions tend to be more satisfied. RELATED ARTICLE: The Top Features and Benefits of Telemedicine Technology Telehealth is the use of digital communication technologies for remote healthcare services. This, in turn, boosts patient engagement.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52

Northwest Career College

MAY 27, 2024

As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.

Appointments 52

Appointments Communication Patient Satisfaction Scheduling 52

Valant

JULY 5, 2024

An EHR system tailored to the needs of behavioral health practices can help streamline operations as well as enhance patient satisfaction. Streamlined intake processes not only improve patient satisfaction but also boost operational efficiency, allowing staff to focus their time and attention on delivering high-quality care.

Patient Satisfaction 52

Patient Satisfaction Billing HIPAA Appointments 52

Medical Advantage

MARCH 28, 2024

Whether it is through secure messaging, telehealth services, or interactive patient portals, these tools offer multiple avenues for patients to engage with their healthcare. The opportunity for patients to take charge of their own health leads to better outcomes and improved patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52

ACI Medical & Dental School

AUGUST 8, 2024

Team Coordination and Communication A dental office is a dynamic environment that requires coordination and communication among the team members. Effective communication is essential for addressing any issues that arise during patient care and for coordinating the day-to-day operations of the office.

Sterilization 52

Sterilization Follow-Up Vital Signs Appointments 52

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. Providers can minimize schedule gaps by strategically managing appointment slots and increasing patient throughput.

Billing 94

Billing Medication Follow-Up Appointments 94

Practice Index

JULY 4, 2024

Access to general practice has been a hot topic recently, with political parties vying to promise more appointments and enhanced GP availability. As Practice Managers, we need precise appointment data tailored to our practice, relying on our own figures rather than generic estimates. There’s no shortcut here.

Triage 52

Triage Appointments Patient Satisfaction Follow-Up 52

Guideway Care

APRIL 23, 2024

This article aims to provide healthcare providers with actionable insights for enhancing virtual patient engagement. The Importance of Effective Communication Patient engagement thrives on robust communication. A platform that supports both automated and manual conversational communication can bridge this gap.

Communication 52

Communication Patient Centered Care Patient Satisfaction Appointments 52

Guideway Care

JULY 2, 2024

Enhancing Adherence to Treatment Plans One of the primary reasons why patient engagement is critical for chronic disease management is that it enhances adherence to treatment plans. Fostering a Collaborative Healthcare Environment As a healthcare service, engaging patients contributes to a more collaborative healthcare environment.

Follow-Up 52

Follow-Up Patient Satisfaction Collaboration Communication 52

Northwest Career College

JUNE 30, 2024

This professional is responsible for various tasks such as scheduling appointments, issuing bills and statements, and managing insurance. Superior organizational skills are needed to schedule appointments, maintain records, handle billing and insurance claims, and ensure the smooth operation of the office.

Problem Solving Skills 40

Problem Solving Skills Scheduling Billing Insurance 40

MedVA

DECEMBER 7, 2023

With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Northwest Suburban College

SEPTEMBER 6, 2024

The ability to empathize with and show compassion towards patients helps to build trust, foster rapport, and alleviate some of the anxieties that patients may face. This includes both verbal and non-verbal communication skills, as well as the ability to listen actively and attentively to others.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Valant

FEBRUARY 24, 2024

For example, through outcome measurement tools in EHR systems, practitioners can monitor changes in patients’ symptoms, evaluate the effectiveness of interventions, and identify any patterns of progress or stagnation. Patient satisfaction is shaped by the details as much as by the big picture.

Billing 52

Billing Patient Satisfaction Appointments Scheduling 52

Practice Builders

MARCH 28, 2024

By carefully choosing the value-based care metrics and indicators to use, healthcare providers can improve patient outcomes without losing reputation, money, or time. Efficiency of Patient Care Efficiency plays a crucial role in providing excellent patient care, significantly impacting both patient satisfaction and clinical outcomes.

Patient Satisfaction 59

Patient Satisfaction Emergency Response Collaboration Communication 59

Health Prime

APRIL 11, 2024

However, Practice Optimization takes a holistic approach, addressing operational efficiency, staff productivity, and patient satisfaction. It goes beyond financial considerations and includes workflow management, staff productivity, and patient engagement. Increased revenue is a byproduct of Practice Optimization.

Billing 87

Billing Patient Satisfaction Scheduling Medical Coding 87

Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Arkenea

AUGUST 15, 2024

EMR software conveniently offers access to medical records, helps with appointments, and generates billing. EMR API integration may be the key to achieve better communication between care providers, systems, and offer scalability. High patient satisfaction rate is more likely to attract more patients, and also retain the existing ones.

HIPAA 40

HIPAA Appointments EHR / EMR Billing 40

Walker Info - Patient Experience

FEBRUARY 1, 2023

The patient experience centers around quality healthcare delivery using highly valued aspects of patient care. All stakeholders understand the value of patient experience and the role they play in delivering on that promise. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations.

Patient Experience 52

Patient Experience Patient Satisfaction Patient Centered Care Appointments 52

Practice Builders

APRIL 11, 2024

Since trust is the cornerstone of the doctor-patient relationship and has a direct impact on treatment adherence, patient satisfaction , and health outcomes, it is essential in today’s healthcare environment. This cooperative approach improves therapy adherence and results, in addition to raising patient happiness.

Patient Satisfaction 59

Patient Satisfaction Communication Insurance Teamwork 59

Northwest Career College

MAY 8, 2024

Administrative Responsibilities Dental assistants are responsible for scheduling appointments, maintaining accurate patient records, processing bills, and handling insurance claims. High staff turnover rates are common in some dental settings, leading to decreased morale and inconsistent patient care.

Patient Records 40

Patient Records Teamwork Scheduling Communication 40

CollaborateMD

DECEMBER 21, 2023

Patient feedback in healthcare provides valuable insights into the service provider’s performance. Understanding your patients’ experiences is crucial for driving service quality improvements. It also boosts patient satisfaction. You can also turn patient feedback into a powerful healthcare marketing tool.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Unit Organization and Environment Appointments 52

Northwest Career College

JULY 28, 2024

Build Strong Communication Skills A medical assistant should achieve effective communication. You will encounter patients, doctors, and other essential people connected with healthcare daily. Clear and caring communication can make a big difference in patient satisfaction and care. Staying organized.

Medical Assistant 40

Medical Assistant Medication Communication Time Management 40

Practice Builders

JANUARY 25, 2024

To deliver an unparalleled patient experience, medical practices must grasp patient needs and preferences at each stage. Building trust is paramount, emphasizing the medical staff’s dedication to preserving patient well-being. Which stages make up the Patient Journey?

Patient Experience 52

Patient Experience Communication Patient Satisfaction Appointments 52

E-Clinic

SEPTEMBER 27, 2022

The most important factor is of course your patient’s health and safety, and not providing the necessary information and services could result in your patient experiencing adverse events. By offering a comprehensive aftercare package within your treatment plan, you’ll improve outcomes and ensure patient satisfaction.

Follow-Up 52

Follow-Up Patient Satisfaction Appointments Clinic Management 52

Valant

MARCH 25, 2024

If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.

Scheduling 52

Scheduling Communication Appointments Documentation 52

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

E-Clinic

SEPTEMBER 12, 2022

Flexibility Going paperless means you’ll have access to patient and clinic data wherever you have a broadband connection. Appointments are easy to book, reschedule or cancel online, at any time and wherever you are. Online booking and payment Most patients now expect to be able to make bookings online.

Appointments 52

Appointments Patient Satisfaction Communication Transfers 52

Medical Advantage

MARCH 27, 2024

With athenahealth’s integrated system, practices can offer their patients a more cohesive and user-friendly way to manage their healthcare needs. From easy online scheduling through patient portals to streamlined billing processes, a centralized approach can significantly enhance patient satisfaction.

Billing 52

Billing Patient Satisfaction Appointments Patient Care 52

Minority Nurse

JUNE 22, 2022

“These people,” Dr. Johnson continued, “are called navigators and they include nurses, public health workers, lay workers and others who would serve as a resource guiding, interpreting, communicating, facilitating and helping the refugees through the often times complicated and unfamiliar processes in obtaining satisfactory health care services.”.

Patient Satisfaction 98

Patient Satisfaction Communication Hospital Appointments 98

Will Peach MD

APRIL 18, 2024

Seamless Insurance and Billing Integration: Having a system that communicates and links with insurance providers and billing software, offers a hassle-free bridge between appointments and transactions. These are very helpful, particularly for telehealth appointments or remote consultations.

Billing 52

Billing Appointments Insurance Patient Satisfaction 52

Health Prime

FEBRUARY 7, 2024

When paired with diminishing payer reimbursements, the importance of collecting balances escalates significantly. Effective collections are multifaceted and require a strategic blend of proactive measures, clear communication, and innovative technologies. This process starts before the patient is checked in.

Billing 52

Billing Follow-Up Communication Insurance 52