Mobius MD

DECEMBER 11, 2024

Gather patient information before the appointment One of the simplest ways to reduce patient wait times is by preventing delays at check-in. Does your office staff gather insurance information and patient history when scheduling? Here are ten practical strategies for reducing patient wait times at your practice.

Patient Satisfaction 52

Patient Satisfaction Appointments Patient Experience Medical History 52

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. By confirming insurance details beforehand, providers can avoid claim denials and ensure a smoother reimbursement process.

Billing 105

Billing Medication Follow-Up Appointments 105

Practice Index

FEBRUARY 20, 2025

Practices set to struggle with wage increases The cost of the National Insurance and Minimum Wage increases to practices is significantly greater than previously thought. They describe a patient who found themselves discharged from a service for failing to attend an appointment, in spite of their efforts to reschedule.

Huddles/Rounds 52

Huddles/Rounds Discharges Appointments Hospital 52

CollaborateMD

MARCH 7, 2025

Automation tools like RPA in healthcare can handle repetitive tasks like data entry and insurance claim processing to free up valuable time and reduce administrative burden. For example, the CollaborateMD practice management software offers tools that automatically send appointment reminders to patients by phone, text, or email.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Handling billing and insurance claims is indispensable. Dental assistants process payments, submit claims, and navigate insurance intricacies.

Patient Records 52

Patient Records Communication Patient Satisfaction Continuing Education 52

We Care Online

NOVEMBER 5, 2024

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. Handled all insurance forms and also billing-related processes. Scheduler: This is organizing appointments and seeing an office running on schedule.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Health Populi

FEBRUARY 7, 2019

Most health consumers expect providers to communicate about routine health care helping them track lab results, recommend and schedule preventive tests and screenings, text or online chat between appointments, and send reminders about taking medicines. Satisfaction outweighs loyalty.

Communication 125

Communication Patient Experience Scheduling Appointments 125

Health Prime

MARCH 6, 2024

Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

HIPAA 98

HIPAA Communication Billing Appointments 98

Health Prime

OCTOBER 10, 2024

Mental health providers must ensure they use the correct diagnosis and procedure codes when submitting claims to insurance companies. Clear and detailed records of each session, including treatment plans, progress notes, and outcomes, support insurance claims and ensure care continuity.

Billing 97

Billing Medical Coding Documentation Insurance 97

CollaborateMD

MAY 17, 2023

It was an enormous opportunity for us to take the stage and educate the audience on our unified communications platform, Updox! EHR vendors struggle to keep up with the ever-evolving regulatory landscape, leaving less time for innovation in patient and provider communications. Patients today are more informed than ever before.

Communication 52

Communication Triage Appointments Patient Care 52

Scrubs

NOVEMBER 2, 2023

At the same time, they manage administrative tasks such as scheduling appointments, billing, and maintaining patient records. This knowledge is essential for accurately handling patient records, insurance claims, and other healthcare-related documents.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Health Prime

JANUARY 1, 2025

Delays in credentialing can lead to a period where the physician is not working or seeing patients with specific insurances. This lets your staff focus on patient care while ensuring providers are appropriately credentialed for seamless interactions with insurance companies.

Billing 52

Billing Medication Insurance Patient Care 52

ACI Medical & Dental School

JANUARY 14, 2025

Verify patient insurance information and process any necessary paperwork. Schedule appointments and answer phone calls. Patient Communication: Provide patients with information about medications and special diets. Afternoon: Follow-Up: Call patients to remind them of upcoming appointments.

Medical Assistant 52

Medical Assistant Medication Vital Signs Scheduling 52

Health Populi

FEBRUARY 5, 2020

Americans who have commercial health insurance (say, through an employer or union) are rarely thought to face barriers to receiving health care — in particular, primary care, that front line provider and on-ramp to the health care system. visits per 100 member-years.

Long Term Care 144

Long Term Care Patient Advocacy Insurance HIPAA 144

Scrubs

JANUARY 4, 2024

To accomplish this with precision and accuracy, nurses rely heavily on their vision to assess, monitor, and communicate with patients. On top of this, most online retailers accept insurance plans as payment options, allowing nurses the option of an affordable, more convenient shopping experience despite busy schedules and tight budgets.

Tests 147

Tests Follow-Up Appointments Scheduling 147

Health Populi

JULY 29, 2022

In another factor to add into the retail health landscape, Dollar General (DG) the 80-year old retailer known for selling low-priced fast-moving consumer goods in peoples’ neighborhoods appointed a healthcare advisory panel this week. So even older work-age patients are seeking the convenient communication channel of text in 2022.

Appointments 87

Appointments Follow-Up Scheduling Insurance 87

Health Populi

OCTOBER 13, 2023

As the heatmap chart illustrates, health insurance ranks relatively low in peoples’ simplicity lens, akin to general insurance, media, and automotive, and below booking travel (air, train, car rental), and social media. You can see the various industries covered in the chart comparing simplicity scores globally and among U.S.

Insurance 83

Insurance Communication Appointments Hospital 83

Health Populi

FEBRUARY 15, 2021

’ ” An application Programing Interface is a set of protocols and definitions allowing digital services and products to communicate with each other over the Internet. Through the patient-as-consumer lens, most Americans say they were communicating and connecting online more in 2020 than ever before, an Ipsos survey found.

HIPAA 118

HIPAA Tests Long Term Care Insurance 118

MedCerts

JULY 3, 2024

Each office has unique needs, so part of your role might also include billing or patient communication — whether in person, by email or over the phone. Regardless of the specifics, you’ll collaborate with other team members to streamline office tasks and ensure patients, medical professionals and insurance companies are on the same page.

Medical Terminology 79

Medical Terminology Bookkeeping Billing Insurance 79

Minority Nurse

NOVEMBER 6, 2023

BIPOC healthcare providers possess culturally specific knowledge, skills, and experiences that help with communication and health management processes involving people of color. A result of this is increased trust and communication developed between the patient and provider.

Insurance 111

Insurance Communication Appointments Medication 111

Health Populi

JUNE 4, 2024

adult consumers’ views on healthcare providers and health insurance plans. Accenture conducted two surveys for this research, assessing nearly 16,000 U.S.

Patient Experience 71

Patient Experience Customer Service Appointments Insurance 71

Valant

AUGUST 20, 2024

Working with multiple patients at the same appointment affects everything from how you schedule sessions to how you take progress notes, and a system that runs smoothly makes for a better patient experience. Decide how you’ll communicate for this task—patient portal, phone, email?

Billing 105

Billing Documentation Scheduling Appointments 105

Valant

MAY 3, 2024

Forms communicate expectations, which can help avoid problems. policies for no-show appointments). Self-pay fees for your most used insurance codes should be included, and you should reiterate your cancellation and no-show fees here. In addition to this, many forms are legally required or can help reduce liability.

HIPAA 52

HIPAA Appointments Insurance Communication 52

Valant

MAY 2, 2024

There are a number of factors to consider, such as service fees, patient volume, and reimbursement rates from insurance providers. Examples of overhead costs include rent, utilities, insurance premiums, administrative salaries, and software subscriptions. An operating budget has fixed, variable, and isolated costs.

Documentation 102

Documentation Patient Care Billing Insurance 102

MedVA

DECEMBER 7, 2023

At MedVA, our highly trained virtual medical assistant can help efficiently organize patient appointments, send reminders, and handle rescheduling requests and missed appointment notifications, letting your team focus on providing quality care rather than managing complex schedules.

Medical Assistant 52

Medical Assistant Medication Appointments Follow-Up 52

MedVA

DECEMBER 7, 2023

With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Northwest Career College

OCTOBER 29, 2024

Handle Large Volume of Patient Scheduling Managing patient appointments is one of the most significant challenges for a medical administrative assistant. Did you know that 61% of patients skip their medical appointments due to scheduling hassles, according to the study? Dealing with last-minute cancellations or emergencies.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Patient Records Appointments 40

Minority Nurse

JUNE 22, 2022

“These people,” Dr. Johnson continued, “are called navigators and they include nurses, public health workers, lay workers and others who would serve as a resource guiding, interpreting, communicating, facilitating and helping the refugees through the often times complicated and unfamiliar processes in obtaining satisfactory health care services.”.

Patient Satisfaction 98

Patient Satisfaction Communication Hospital Appointments 98

MedCerts

APRIL 8, 2024

You’ll learn important skills such as office behavior, medical ethics, proper communication, cultural bias and diversity training. HI 1017: Pharmacy Technician Principles and Practices: The final course lasts eight weeks and gives a broad understanding of pharmaceutical practices.

Medication 73

Medication Medical Administrative Assistant Medical Terminology HIPAA 73

Practice Builders

APRIL 11, 2024

Previous Negative Experience: Past experiences, such as incorrect diagnoses, a lack of empathy, or poor communication, can have a significant negative influence on patient trust in healthcare. In some cases, patients may feel they are not receiving the care they need due to insurance restrictions.

Patient Satisfaction 59

Patient Satisfaction Communication Insurance Teamwork 59

CollaborateMD

SEPTEMBER 13, 2024

Patients may have to make appointments weeks or months in advance. This can be especially frustrating if they arrive on time for their appointment. Insufficient Communication Staff may not fully explain health issues to patients. For example, bills may make it unclear if insurance covers a treatment.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

MedCerts

JULY 1, 2024

Good communication and organizational skills are handy when making follow-up calls, booking patient appointments and managing patient info. You’re also in charge of maintaining drug dispensers, tracking pharmaceutical inventory and assisting with insurance claims.

Sterilization 66

Sterilization Medical Assistant Medical History Patient Safety 66

Northwest Career College

JUNE 30, 2024

This professional is responsible for various tasks such as scheduling appointments, issuing bills and statements, and managing insurance. Superior organizational skills are needed to schedule appointments, maintain records, handle billing and insurance claims, and ensure the smooth operation of the office.

Problem Solving Skills 40

Problem Solving Skills Scheduling Billing Communication 40

Northwest Suburban College

JUNE 14, 2024

They help patients understand their care plan, provide instructions for medication usage or procedures, and assist with scheduling appointments for follow-up visits, contributing to better patient outcomes. Billing and Insurance Claims Medical Assistants may assist in the billing process, ensuring timely and accurate invoicing.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

Health Populi

DECEMBER 28, 2023

AARP found that the most popular digital services used in the past three months were browsing the Internet, communications, retail shopping, checking the weather, accessing maps and navigation (GPS), social media, photos, and banking. Beyond devices, older adults also use digital services via apps and websites.

Insurance 93

Insurance Appointments Communication Medication 93

Medical Advantage

MARCH 28, 2024

Appointment reminders: Appointment reminders help optimize the use of healthcare resources and minimize wasted time due to no-shows. Patients have come to expect appointment reminders. Explanation of Benefits (EOB): Understanding an EOB can be complex due to medical codes and insurance jargon.

Patient Satisfaction 52

Patient Satisfaction Appointments Communication Scheduling 52