Scrubs

JUNE 1, 2024

Several factors can influence the feelings patients have about their care, ranging from the experience in the waiting room to how well healthcare providers communicate with them. Waiting several weeks for an appointment or sitting in the waiting room for hours can greatly affect how a patient views their doctor.

Patient Satisfaction 130

Patient Satisfaction Follow-Up Listening Skills Communication 130

We Care Online

NOVEMBER 5, 2024

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Northwest Career College

APRIL 9, 2025

This post will consider five SMART goals each Medical Assistant can follow in practice. Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Time-bound: I will strive to develop my communication skills in the next three months.

Medical Assistant 40

Medical Assistant Medication Patient Satisfaction Follow-Up 40

Doximity

FEBRUARY 5, 2025

My favorite feature is the call nudgeafter sending the text invite, I can seamlessly follow up with a call during the visit to ensure my patients join the video appointment. These features are thoughtfully designed to simplify communication, enabling me to efficiently deliver high-quality care both in the office and remotely.

HIPAA 66

HIPAA Scheduling Follow-Up Communication 66

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Patient reminders and follow-ups are critical for a successful practice.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Mobius MD

MARCH 14, 2025

For the average PCP seeing 20 patients per day, that adds up to over 13 hours per week. How to Take Control of Your EHR Inbox Whether your goal is to reclaim time or improve patient communication, these 14 tipsinspired by Jay Winner, MD will help. Using templates will make your communication more consistent and efficient.

Huddles/Rounds 59

Huddles/Rounds Triage Scheduling Tests 59

Top Practices

JANUARY 18, 2024

Understanding the Reasons: Often when a patient misses an appointment the question is never asked as to why? If we do not know why they missed their appointment, we do not know how we can schedule them to successfully keep their appointment. Discuss some common reasons patients miss appointments.

Appointments 52

Appointments Scheduling Communication Follow-Up 52

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19. Patients tried new devices and liked them, Accenture learned.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Northwest Career College

MAY 27, 2024

In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments. The Importance of Follow-up in Dental Care Follow-up care in dentistry is more than just scheduling the next appointment.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. A well-maintained and up-to-date patient database contributes to the overall accuracy and efficiency of the revenue cycle.

Billing 105

Billing Medication Follow-Up Appointments 105

Scrubs

APRIL 9, 2023

In addition, ChatGPT can engage in conversations with multiple users simultaneously and can be integrated into different communication channels such as WhatsApp, Facebook Messenger and Skype. ChatGPT can automate mundane tasks such as scheduling appointments, giving reminders for follow-up visits and providing general information.

Follow-Up 130

Follow-Up Customer Service Appointments Scheduling 130

ACI Medical & Dental School

JANUARY 14, 2025

Schedule appointments and answer phone calls. Patient Communication: Provide patients with information about medications and special diets. Educate patients about managing their health conditions and following physician instructions. Afternoon: Follow-Up: Call patients to remind them of upcoming appointments.

Medical Assistant 52

Medical Assistant Medication Vital Signs Scheduling 52

Mobius MD

NOVEMBER 26, 2024

Enhancing the patient experience includes improving healthcare equity, access to care, communication, and patient outcomes and safety. Use pre-visit planning and pre-appointment lab testing to reduce time wasted on the review of follow-up results.

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Mobius MD

NOVEMBER 18, 2024

Specifically, we’ll discuss how AI can: Automate Clinical Documentation Support Clinical Decision-Making Triage Patient Communication Diagnose Medical Images Automate Routine Tasks Each topic includes a Software Spotlight, highlighting practical tools that illustrate AI’s impact in real-world settings.

Triage 52

Triage Documentation Appointments Diagnostics 52

CollaborateMD

MARCH 20, 2025

Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders. Task Automation : Simplify repetitive tasks such as sending reminders, generating reports, or follow-ups with automation.

Appointments 52

Appointments Billing Scheduling HIPAA 52

CollaborateMD

MARCH 7, 2025

Automation tools like RPA in healthcare can handle repetitive tasks like data entry and insurance claim processing to free up valuable time and reduce administrative burden. Improved Efficiency and Accuracy The American Medical Association (AMA) estimates that up to 12% of medical claims are submitted with inaccurate codes.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Practice Index

AUGUST 22, 2024

In our small survey, the next most-popular action was halting the rationing of referrals, investigations and admissions, and pausing the sign-up to new data-sharing agreements or local system data-sharing platforms. However, this may change as nearly half indicated they were considering this as an option to ramp up action.

Follow-Up 98

Follow-Up Triage Appointments Communication 98

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. Entry-level positions may include the following: Receptionist: Managed the front desk and greeted patients. Scheduler: This is organizing appointments and seeing an office running on schedule.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Scrubs

JANUARY 4, 2024

To accomplish this with precision and accuracy, nurses rely heavily on their vision to assess, monitor, and communicate with patients. These free eyewear home trials mean nurses can select several frames, have them delivered to their address, and try the products on for up to one week.

Tests 147

Tests Follow-Up Appointments Scheduling 147

Practice Builders

FEBRUARY 28, 2024

Effective communication is the key element of a positive patient experience, from the first point of contact to post-appointment follow-ups. Cultivate a patient-centric communication culture within your practice to establish a strong foundation for patient relationships. Make listening to patients a top priority.

Patient Experience 90

Patient Experience Patient Satisfaction Communication Appointments 90

Practice Index

SEPTEMBER 26, 2024

There’s so much of what I call ‘anti-NHS rhetoric’ coming out of government and the media at the moment that worries me, especially if practices start cutting appointment slots. The current system is setting us up for failure, and it’s the patients who ultimately suffer. Will limiting contacts make a positive difference?

Appointments 97

Appointments Triage Follow-Up Patient Care 97

Practice Index

JUNE 20, 2024

This decision follows the BMA’s member referendum on the 2024/25 General Medical Services (GMS) contract changes in which over 99% of members who responded (that’s more than 19,000 GPs and GP trainees) rejected the Government and NHS England’s 2024/25 GP contract changes. The BMA’s GP leaders requested an uplift of 8.7%

Follow-Up 105

Follow-Up Appointments Communication Patient Care 105

Health Prime

OCTOBER 10, 2024

A 2023 IGNUX report states that hospital coding mistakes make up 63% of medical billing errors. Leveraging electronic health record (EHR) systems incorporating up-to-date coding resources can significantly minimize coding errors and improve billing efficiency.

Billing 97

Billing Medical Coding Documentation Insurance 97

Health Populi

NOVEMBER 18, 2019

The top-demanded health consumer digital health applications included, The ability to find doctors and make appointments online, for 51% of people. The ability to complete any paperwork online in advance of my appointment, 49%. The ability to communicate electronically with my doctor via texting, email or social media, 48%.

Appointments 133

Appointments Follow-Up Collaboration Communication 133

Practice Builders

AUGUST 11, 2024

When patients feel valued and well taken care of, satisfaction and health outcomes are likely to go up. Common Patient Complaints About Doctors and Hospitals Bad Appointment Making Process One of the common complaints of patients is the difficulty they have in making appointments. And we are not overreacting.

Appointments 52

Appointments Patient Experience Communication Patient Satisfaction 52

Health Populi

OCTOBER 3, 2019

But if they were offered telehealth services, most people over 50 would be interested in care when traveling, for follow-up visits (say, to manage previously-diagnosed chronic conditions like heart disease or diabetes), and after surgeries. We’re in the Field of Dreams moment in telehealth, especially for older people.

Follow-Up 83

Follow-Up Appointments Collaboration Scheduling 83

Walker Info - Patient Experience

JANUARY 20, 2025

Effective communication from providers correlates to stronger adherence to medical advice and treatment plans, especially for patients with chronic conditions. This encompasses both major and minor interactions from provider communication to hospital stays and even parking availability. No touchpoint is too small for inclusion.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Health Populi

JULY 29, 2022

In another factor to add into the retail health landscape, Dollar General (DG) the 80-year old retailer known for selling low-priced fast-moving consumer goods in peoples’ neighborhoods appointed a healthcare advisory panel this week. Here’s another lens on the Optum health consumer data.

Appointments 87

Appointments Follow-Up Scheduling Insurance 87

CollaborateMD

SEPTEMBER 13, 2024

Patients may have to make appointments weeks or months in advance. This can be especially frustrating if they arrive on time for their appointment. Insufficient Communication Staff may not fully explain health issues to patients. Also, make sure you’re staffing adequately to match the appointment schedule.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Health Prime

JANUARY 1, 2025

This information should be verified before every appointment to avoid inaccurate data that could lead to payment delays. Delegating enrollment services lets professionals manage the paperwork, submissions, and follow-ups, ensuring your practice complies with different payer requirements. Reach us at sales@hpiinc.com.

Billing 52

Billing Medication Insurance Patient Care 52

Scrubs

NOVEMBER 20, 2023

With diligent follow-up care and adherence to treatment, the outlook for glaucoma patients continues to improve. Open communication with your eye doctor is crucial to ensure your chosen therapy aligns with your situation and provides the best chance to effectively preserve vision.

Follow-Up 147

Follow-Up Medication Scheduling Medical History 147

Health Prime

APRIL 11, 2024

Patient experience: Focus on enhancing the patient’s journey from scheduling appointments to post-visit follow-ups. Remember to implement patient-friendly technologies and communication strategies to improve satisfaction. Also, remember to optimize staffing levels and roles to improve productivity and patient care.

Billing 105

Billing Patient Satisfaction Scheduling Follow-Up 105

MedVA

DECEMBER 7, 2023

When administrative tasks pile up, your team will begin bringing work with them mentally and literally, worrying about work. A MedVA Virtual Medical assistant can assist in replying to insurance companies, entering data, and freeing up valuable time for physicians to concentrate on patient care.

Medical Assistant 52

Medical Assistant Medication Appointments Follow-Up 52

Arkenea

DECEMBER 2, 2024

Key Takeaways Care visit scheduler is one of the prominent patient portal examples as it allows patients to select appointments as per their routine, reduces wait time, improves accessibility, and is user-friendly. Care Visit Scheduler Care visit scheduler aids in online appointment bookings for patients. Patient Portal Examples 1.

Appointments 52

Appointments Scheduling Billing Communication 52

Guideway Care

DECEMBER 23, 2024

By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions. It offers a more consistent patient experience across various levels of health services by addressing communication breakdowns and continuity gaps.

Discharges 52

Discharges Follow-Up Patient Satisfaction Transfers 52

Relias

NOVEMBER 17, 2021

By allowing your best DSPs to become peer mentors and giving them a modest pay raise, you provide a step up on the career ladder. Getting a DSP peer mentoring program up and running takes work and commitment from people at every level of your organization. Appoint a program facilitator to lead the committee.

Conflict Resolution 111

Conflict Resolution Communication Problem Solving Skills Follow-Up 111

MedVA

SEPTEMBER 18, 2023

VVAs handle appointments, patient follow-ups, inventory, billing, and other jobs that take a lot of time but are necessary for running the business. VVAs also help with telemedicine consultations and make sure that the business and clients can communicate with each other.

Follow-Up 52

Follow-Up Appointments Customer Service Billing 52