Northwest Career College

DECEMBER 18, 2024

Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable. Providing good customer service is critical to doing your job well. Why is customer service so important? Explain in detail Communication must be clear at all times.

Medical Administrative Assistant 40

Medical Administrative Assistant Customer Service Medication Appointments 40

Sensible Medicine

FEBRUARY 2, 2024

If a patient senses it, it is either true or we are communicating it. Customer service can be trying, and I’ll argue that being a doctor is the most difficult customer service field. Disclaimers managed, back to the question, “Why don’t doctors want to see patients?”

Customer Service 292

Customer Service Diagnostics Follow-Up Appointments 292

Scrubs

APRIL 9, 2023

With its ability to engage in conversations with multiple users simultaneously, ChatGPT provides doctors and nurses more time to focus on tasks that require their expertise while providing superior customer service for potential or existing patients. Get out of line and get back your time with automated appointment scheduling!

Follow-Up 130

Follow-Up Customer Service Appointments Scheduling 130

Health Populi

JUNE 4, 2024

Once that appointment is made, patients are looking for ease-of-use in their personal health care “operating systems” — above all, ease of navigation of and with the health care provider, with good experiences from the front desk and administrative staff to clinical encounters.

Patient Experience 71

Patient Experience Customer Service Appointments Insurance 71

We Care Online

OCTOBER 24, 2024

Communicate With Your Team Unfortunately, in many organizations cost saving and efficiency improvements can negatively impact staff. Communicating honestly helps to avoid any confusion that could leave your team less than enthusiastic about helping to improve workplace efficiency.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Experience Scheduling 52

Northwest Career College

MAY 9, 2024

Medical Administrative Assistants (MAAs) play a crucial role in the daily operations of healthcare administration, ensuring effective communication and patient care. Communication Skills Effective communication lies at the heart of any successful medical administrative assistant.

Medical Administrative Assistant 40

Medical Administrative Assistant Medical Terminology Medication Customer Service 40

MedVA

SEPTEMBER 18, 2023

Welcome to the digital era in veterinary care, where Veterinary Virtual Assistants (VVAs) boost efficiency and customer service. VVAs handle appointments, patient follow-ups, inventory, billing, and other jobs that take a lot of time but are necessary for running the business.

Follow-Up 52

Follow-Up Appointments Customer Service Billing 52