Sensible Medicine

DECEMBER 20, 2023

One place that I am skeptical is AI entering into the doctor/patient communication. Regarding your request for a series of visits with Physical Therapy, I would recommend discussing this during your upcoming appointment on 2/5/2024. You can do so by following this link: "epic[link] here to view or schedule an appointment.]"

Appointments 266

Appointments Diagnostics Scheduling Follow-Up 266

Sensible Medicine

JANUARY 2, 2024

She scheduled an appointment to see her orthopedic doctor, who helped her with her shoulder years ago. She had thought of running that morning, but she had an appointment and decided to keep it. Instead, as healthcare providers, we should communicate the importance of metabolic health in managing OA. Words can harm.

Appointments 361

Appointments Follow-Up Patient Education Scheduling 361

MedQuest College

FEBRUARY 6, 2025

Patients often arrive for sonography appointments feeling vulnerable, anxious, or unsure about their condition. As a sonographer, your demeanor and communication can help ease their concerns. – Encourages Communication: Empathetic interactions foster open dialogue, enabling patients to share important details about their health.

Diagnostics 59

Diagnostics Medication Communication Follow-Up 59

Top Practices

JANUARY 18, 2024

Understanding the Reasons: Often when a patient misses an appointment the question is never asked as to why? If we do not know why they missed their appointment, we do not know how we can schedule them to successfully keep their appointment. Discuss some common reasons patients miss appointments.

Appointments 52

Appointments Scheduling Communication Follow-Up 52

CollaborateMD

FEBRUARY 3, 2025

The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. Broadcast communications in healthcare. What is Broadcast Communication in Healthcare? Enter: The rise of broadcast communication in healthcare.

Communication 52

Communication Appointments Scheduling Follow-Up 52

Health Prime

NOVEMBER 20, 2024

On the other hand, for medical practices, these long wait times can disrupt the scheduling flow, causing delays in subsequent appointments and reducing overall efficiency. Poor communication Effective communication is crucial during your revenue cycle process; however, check-in is paramount.

Medication 52

Medication Patient Satisfaction Communication Insurance 52

ACI Medical & Dental School

JANUARY 9, 2025

Appointment Management: Scheduling appointments, managing follow-up visits, and sometimes handling billing and insurance paperwork. Communication Skills: Ability to communicate effectively with both children and adults. Being able to explain medical terms and procedures in a simple, clear manner is crucial.

Medical Assistant 52

Medical Assistant Medication Certification Vital Signs 52

Mobius MD

DECEMBER 11, 2024

Gather patient information before the appointment One of the simplest ways to reduce patient wait times is by preventing delays at check-in. Streamlining data and paperwork collection will help patients be ready for an appointment when they arrive at the office.

Patient Satisfaction 52

Patient Satisfaction Appointments Patient Experience Medical History 52

We Care Online

OCTOBER 28, 2024

Convenience and Time Savings Telehealth appointments save time for both patients and healthcare providers. Rather than sitting in a waiting room or spending hours commuting to and from appointments, patients can log into a video call from their home, office, or even while traveling. which ensures that patient information is protected.

Follow-Up 58

Follow-Up Appointments Physical Exams Vital Signs 58

We Care Online

NOVEMBER 5, 2024

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Doximity

FEBRUARY 5, 2025

My favorite feature is the call nudgeafter sending the text invite, I can seamlessly follow up with a call during the visit to ensure my patients join the video appointment. These features are thoughtfully designed to simplify communication, enabling me to efficiently deliver high-quality care both in the office and remotely.

HIPAA 66

HIPAA Follow-Up Scheduling Communication 66

Health Prime

MAY 16, 2024

Clear and concise communication about billing procedures, insurance coverage, and out-of-pocket expenses can eliminate uncertainties and foster trust. When patients are well-informed about their financial responsibilities, it enhances their overall experience and contributes to a positive perception of your healthcare facility.

Patient Experience 105

Patient Experience Billing Appointments Patient Satisfaction 105

Practice Index

FEBRUARY 20, 2025

Patients stressed by failing NHS admin NHS admin has become dysfunctional, leading to thousands of test results being lost and patient appointments becoming confused, according to a new study. They describe a patient who found themselves discharged from a service for failing to attend an appointment, in spite of their efforts to reschedule.

Huddles/Rounds 52

Huddles/Rounds Discharges Appointments Hospital 52

Scrubs

MARCH 21, 2023

Her regular doctor, Dr. Rebecca Hemphill, used the AI app during her last two medical appointments at MaineHealth. It was designed by a Massachusetts company called Nuance Communications, which is owned by Microsoft, the same company the recently purchased OpenAI, which runs Chat-GPT. It feels more like my needs are being met.

Hospital 264

Hospital Follow-Up Appointments Documentation 264

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Fully one-third of patients starting using each of these 3 telehealth modalities during COVID-19. Patients tried new devices and liked them, Accenture learned.

Communication 172

Communication Patient Representative Patient Satisfaction Follow-Up 172

Scrubs

JUNE 1, 2024

Several factors can influence the feelings patients have about their care, ranging from the experience in the waiting room to how well healthcare providers communicate with them. Waiting several weeks for an appointment or sitting in the waiting room for hours can greatly affect how a patient views their doctor.

Patient Satisfaction 130

Patient Satisfaction Follow-Up Listening Skills Communication 130

Northwest Career College

DECEMBER 18, 2024

Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable. Explain in detail Communication must be clear at all times. Communicate with the patient in terms they will understand or will explain things best to them.

Medical Administrative Assistant 40

Medical Administrative Assistant Customer Service Medication Appointments 40

Health Prime

MARCH 6, 2024

Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

HIPAA 98

HIPAA Communication Billing Appointments 98

Mobius MD

NOVEMBER 18, 2024

Specifically, we’ll discuss how AI can: Automate Clinical Documentation Support Clinical Decision-Making Triage Patient Communication Diagnose Medical Images Automate Routine Tasks Each topic includes a Software Spotlight, highlighting practical tools that illustrate AI’s impact in real-world settings.

Triage 52

Triage Documentation Appointments Diagnostics 52

CollaborateMD

MARCH 7, 2025

Real-world use case: RPA technologies like speech-to-text tools and automated appointment reminders reduce administrative burden in healthcare and lighten the load for busy healthcare providers. The software also provides an Appointment Scheduler feature that creates, edits, and finds patient appointments.

Billing 52

Billing Appointments Patient Satisfaction Patient Care 52

Health Populi

FEBRUARY 7, 2019

Most health consumers expect providers to communicate about routine health care helping them track lab results, recommend and schedule preventive tests and screenings, text or online chat between appointments, and send reminders about taking medicines. Satisfaction outweighs loyalty.

Communication 125

Communication Patient Experience Scheduling Appointments 125

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. Additionally, clear communication of patient responsibilities, such as copays or deductibles, during scheduling promotes transparency.

Billing 105

Billing Medication Follow-Up Appointments 105

Northwest Suburban College

DECEMBER 19, 2024

Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Often the first contact point, dental assistants must exhibit excellent communication to address patient inquiries, ensure clarity, and foster positive relationships between patients and the dental office.

Patient Records 52

Patient Records Communication Patient Satisfaction Scheduling 52

Electronic Health Reporter

SEPTEMBER 19, 2023

We often think of healthcare as the direct communication between provider and patient in an appointment or clinical setting. This article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited. By Elise Mortensen, head of growth, HTD Health.

Appointments 91

Appointments Communication 91

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. Learn more about other appointment scheduling best practices in our blog 5 strategies to schedule your medical practice appointments effectively.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Sensible Medicine

FEBRUARY 2, 2024

If a patient senses it, it is either true or we are communicating it. The reality of medicine, however, makes me complain when someone shows up for that 4:40 Friday afternoon appointment that I chose to include on my schedule. Disclaimers managed, back to the question, “Why don’t doctors want to see patients?”

Customer Service 294

Customer Service Diagnostics Follow-Up Appointments 294

Mobius MD

NOVEMBER 26, 2024

Enhancing the patient experience includes improving healthcare equity, access to care, communication, and patient outcomes and safety. Use pre-visit planning and pre-appointment lab testing to reduce time wasted on the review of follow-up results.

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Northwest Career College

FEBRUARY 28, 2025

Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. Scheduler: This is organizing appointments and seeing an office running on schedule. Key skills include: Communication Skills: Communicating effectively with the patient, the doctor, and the insurance companies is crucial.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Practice Builders

FEBRUARY 28, 2024

Effective communication is the key element of a positive patient experience, from the first point of contact to post-appointment follow-ups. Cultivate a patient-centric communication culture within your practice to establish a strong foundation for patient relationships. Make listening to patients a top priority.

Patient Experience 90

Patient Experience Patient Satisfaction Communication Appointments 90

Scrubs

NOVEMBER 2, 2023

At the same time, they manage administrative tasks such as scheduling appointments, billing, and maintaining patient records. Medical administrative assistants must communicate effectively with medical professionals and patients, requiring a working knowledge of medical concepts.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Scrubs

APRIL 9, 2023

In addition, ChatGPT can engage in conversations with multiple users simultaneously and can be integrated into different communication channels such as WhatsApp, Facebook Messenger and Skype. ChatGPT can automate mundane tasks such as scheduling appointments, giving reminders for follow-up visits and providing general information.

Follow-Up 130

Follow-Up Customer Service Appointments Scheduling 130

Practice Index

SEPTEMBER 26, 2024

There’s so much of what I call ‘anti-NHS rhetoric’ coming out of government and the media at the moment that worries me, especially if practices start cutting appointment slots. Despite these challenges, practices continue to offer record-breaking numbers of appointments to try and meet demand.

Appointments 97

Appointments Triage Follow-Up Patient Care 97

ACI Medical & Dental School

JANUARY 14, 2025

Schedule appointments and answer phone calls. Patient Communication: Provide patients with information about medications and special diets. Afternoon: Follow-Up: Call patients to remind them of upcoming appointments. Verify patient insurance information and process any necessary paperwork.

Medical Assistant 52

Medical Assistant Medication Vital Signs Scheduling 52

Health Prime

MAY 9, 2024

These appointments are pivotal in identifying and addressing health concerns before they escalate, from screening for breast and cervical cancers to monitoring blood pressure and cholesterol levels. Comprehensive Reproductive Health Discussions Well-woman visits provide a safe space for open conversations about reproductive health.

Appointments 105

Appointments Communication Medication Billing 105

Practice Index

AUGUST 22, 2024

Interestingly, only one in four of the Managers we communicated with said they were limiting the number of patient contacts to 25 a day. I think we’re playing something of a waiting game to see how they do and what we can learn from their communication, then we’ll follow suit. I think we have to. We’re simply at breaking point.”

Follow-Up 98

Follow-Up Triage Appointments Communication 98

Practice Index

JUNE 6, 2024

In addition, 15% of patients whose gender is different to their birth gender answered that they didn’t have their needs met at their last appointment. This can hinder open communication and effective healthcare delivery. This compares with 14% of patients who identified as straight. Why is it important?

Communication 124

Communication Appointments Medication 124

Practice Builders

MARCH 22, 2024

Additionally, making telehealth easy to use involves using simple tools for online communication and scheduling appointments. Through online appointment scheduling platforms and telemedicine apps, patients can book appointments at their convenience, removing the need for time-consuming phone calls or waiting times.

Patient Satisfaction 59

Patient Satisfaction Appointments Scheduling Communication 59