Health Populi

JUNE 4, 2024

Once that appointment is made, patients are looking for ease-of-use in their personal health care “operating systems” — above all, ease of navigation of and with the health care provider, with good experiences from the front desk and administrative staff to clinical encounters.

Patient Experience 71

Patient Experience Customer Service Appointments Insurance 71

MedVA

SEPTEMBER 18, 2023

Welcome to the digital era in veterinary care, where Veterinary Virtual Assistants (VVAs) boost efficiency and customer service. VVAs handle appointments, patient follow-ups, inventory, billing, and other jobs that take a lot of time but are necessary for running the business.

Follow-Up 52

Follow-Up Appointments Customer Service Billing 52

Health Populi

JUNE 25, 2018

Roughly one-in-five providers is planning or developing virtual care services. Convenience is an integral component to consumer experience, and for healthcare that means same-day appointments, messaging between patients and clinicians, hours of operation, and on-line scheduling.

Hospital 81

Hospital Customer Service Billing Patient Experience 81

ACI Medical & Dental School

MARCH 9, 2024

Scheduling patient appointments. Assisting with billing and coding , and updating electronic health records (EHR). Organizational skills to manage appointments, medical records, and administrative tasks efficiently. Knowledge of medical billing and coding processes. Assisting with patient check-in and check-out.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Problem Solving Skills 52

Northwest Career College

AUGUST 1, 2024

Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly. Dental administrative assistants can be trained to multitask efficiently, from scheduling appointments to managing phone calls.

Customer Service 40

Customer Service Communication Patient Satisfaction Billing 40

Northwest Career College

MAY 9, 2024

They are responsible for ensuring the smooth operation of the facility by performing tasks such as scheduling appointments, managing patient records, processing billing and insurance, handling correspondence, and maintaining office supplies.

Medical Administrative Assistant 40

Medical Administrative Assistant Medical Terminology Medication Customer Service 40

CareerStep

MAY 2, 2024

Read more: Medical Billing & Coding Job Duties, Requirements, & Salary 2. Pharmacy technicians assist pharmacists and work with customers and patients face-to-face. Working in this field requires knowledge of medical and pharmaceutical terminology, and experience in customer service could be beneficial.

Sterilization 69

Sterilization Medication Certification Medical Assistant 69