Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Northwest Suburban College

SEPTEMBER 6, 2024

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. Conclusion Soft skills are key to creating positive patient experiences and delivering holistic patient care.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

CollaborateMD

MARCH 20, 2025

RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? It streamlines administrative tasks, offering tools to enhance operational efficiency and patient care. healthcare system due to missed appointments. Does it offer digital medical forms?

Appointments 52

Appointments Billing Scheduling HIPAA 52

We Care Online

NOVEMBER 5, 2024

This article explores how medical professionals can effectively leverage digital platforms to foster stronger patient relationships and improve outcomes. This transparency fosters trust and empowers patients to make informed decisions about their health.

Medication 52

Medication Follow-Up Patient Satisfaction Communication 52

Scrubs

NOVEMBER 2, 2023

They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. In this article, we aim to debunk these myths and shed light on the real responsibilities, qualifications, and contributions of medical assistants in today’s healthcare landscape.

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Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Health Prime

MAY 2, 2024

Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience. When done correctly, medical practices can improve their effectiveness while improving cash flow, staff well-being, and patient care.

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Follow-Up Appointments Billing Scheduling 105

Health Prime

JUNE 20, 2024

Maximizing interventions to protect HCPs, patients, and visitors is always critical, including when considering strategies to address staffing shortages. However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction.

Billing 105

Billing Patient Care Appointments Patient Satisfaction 105

Health Populi

SEPTEMBER 10, 2019

Using digital tech has improved consumers’ experiences with health care providers across a range of tasks: 53% told Philips it’s easier to schedule appointments, 47% think it’s easier to get test results, 42% receive appointment reminders, and 27% are able to monitor health indicators on their own.

Patient Experience 91

Patient Experience Collaboration Appointments Transfers 91

Health Populi

FEBRUARY 26, 2019

Sicker people also spend much more time traveling to health care appointments. An article published in Health Services Research in August 2018 talks about Trends in the Types of Usual Sources of Care: A Shift from People to Places or Nothing at All. Why should that be, in a physical sense?

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Guideway Care

APRIL 24, 2024

This article aims to shed light on how healthcare navigation can significantly improve healthcare outcomes and positively impact the bottom line for healthcare providers. These services include helping patients find the right care, make appointments, and track their progress. What Is Healthcare Navigation?

Interdisciplinary Team 52

Interdisciplinary Team Patient Experience Appointments Hospital 52

Medical Advantage

MARCH 8, 2024

The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. In this article, we aim to help you make that decision. Convenient online scheduling : athenaCommunicator allows patients to book appointments online 24/7.

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Appointments Communication Patient Satisfaction Scheduling 52

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

CollaborateMD

SEPTEMBER 13, 2024

By directly addressing these issues, you can provide patients with a better experience. In this article, we will help you understand this dynamic and complex problem. First, we’ll explain why patient feedback matters. Then, you’ll read about the most common patient complaints and our ideas for fixing them.

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Follow-Up Appointments Patient Satisfaction Billing 52

CollaborateMD

JUNE 18, 2024

Patient engagement is the cornerstone of modern healthcare. Technology is playing an increasingly important role in the engagement equation by offering new and innovative ways for providers and patients to connect. This article will put the relationship between technology and patient engagement under the microscope.

Appointments 52

Appointments Scheduling Communication Patient Satisfaction 52

MedicalGPS

JANUARY 11, 2023

Patient scheduling may seem easy enough on the surface; however, many physician practices, therapists, and other healthcare organizations miss opportunities to provide care to their patients simply because patients are not offered appointment slots that meet the patient’s needs. Take advantage of SMS and email.

Scheduling 52

Scheduling Appointments Patient Satisfaction Follow-Up 52

Northwest Suburban College

JUNE 14, 2024

In this article, we will delve into the multifaceted responsibilities of Medical Assistants, discuss the impact they have on patient care, and highlight the importance of comprehensive education and hands-on training in preparing for a successful career in this rewarding field.

Medical Assistant 52

Medical Assistant Medication Follow-Up Appointments 52

CollaborateMD

DECEMBER 21, 2023

Understanding your patients’ experiences is crucial for driving service quality improvements. It also boosts patient satisfaction. You can also turn patient feedback into a powerful healthcare marketing tool. We’ll also go over the nuances and challenges of collecting patient experience data.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Unit Organization and Environment Follow-Up 52

Relias

JANUARY 8, 2024

The role of HCAHPS in determining reimbursement Since 2012, HCAHPS’ patient satisfaction scores have been pivotal in hospital reimbursement through the Hospital Value-Based Purchasing Program. While some studies have found a correlation, others question the implications that patient feedback can have on physician behavior.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Guideway Care

NOVEMBER 21, 2023

In a recent article published in Healthcare Business News, Craig Parker, CEO, Guideway Care, delves into the transformative role that care guidance plays in addressing non-clinical factors that contribute significantly to patient issues, totaling up to 80%. For further insights, you can access the full article here.

Patient Care 52

Patient Care Follow-Up Communication Appointments 52

Health Populi

DECEMBER 7, 2022

She noted that DG has made “significant strides to prioritize health and wellness in their stores,” which I also recognized when the company appointed a Chief Medical Officer, Dr. Albert Wu, discussed here in Health Populi. Or in my own take on this… the patient is the payor. I asked Anita how this program evolved.

Collaboration 62

Collaboration Patient Experience Medication Follow-Up 62

Northwest Suburban College

JUNE 7, 2024

With our medical assistant externship experience, students have the opportunity to apply the skills and knowledge acquired in the classroom to a real-world medical setting, further enhancing their expertise and boosting their confidence as healthcare professionals. Ready to begin your journey to become a medical assistant ?

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Arkenea

JULY 12, 2024

This whole recommendation process falls into the patient referral process. A referral process involves obtaining patient information such as insurance details, and demographics; also scheduling appointments. This task can get cumbersome, so a patient referral tracking system manages the referral process.

Medication 52

Medication Follow-Up Appointments Tests 52

Medical Advantage

MARCH 27, 2024

Improving the Patient Experience A seamless patient experience is integral to the success of any healthcare practice. With athenahealth’s integrated system, practices can offer their patients a more cohesive and user-friendly way to manage their healthcare needs.

Billing 52

Billing Patient Satisfaction Patient Care Appointments 52

Medical Advantage

OCTOBER 18, 2023

With the advent of electronic health record (EHR) systems, the shift to mainly digital processes in healthcare provide an opportunity for healthcare systems to improve patient outcomes, facilitate medical information sharing, enhance patient experience, and promote cost efficiency. What Is Digital Transformation in Healthcare?

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Patient Experience Patient Care Medication Communication 52

CollaborateMD

JANUARY 31, 2024

The added efficiency gives you more time for patient care and reduces administrative headaches.  This article breaks down chiropractic medical billing software. Such software often includes features for appointment scheduling and patient management. This makes sure patients have a good experience from start to end. 

Billing 52

Billing Medication Follow-Up Insurance 52

Northwest Suburban College

FEBRUARY 29, 2024

In this article, we will explore the essential roles and responsibilities of Dental Assistants, illustrating the impact they have on modern dentistry and the patient experience.

Sterilization 52

Sterilization Diagnostics Patient Education Appointments 52

Health Populi

JUNE 6, 2022

The platform connects patients to the Jasper Care Guides – the high-touch aspect of the service. As an ecommerce platform, Jasper also supports consumers’ ability to schedule appointments, track symptoms and side effects, receive personalized content, messages, and recommendations.

Patient Experience 62

Patient Experience Diagnostics Appointments Billing 62

Health Prime

JANUARY 24, 2024

The easy follow-up of patients using telemonitoring solutions and the augmented access to internet services will continue increasing telemedicine delivery. Learn more about this in our blog Optimize your telemedicine appointments with these best practices. Read more in our blog 5 strategies to enhance patient engagement.

Billing 52

Billing Communication Medication Appointments 52

Arkenea

OCTOBER 16, 2024

This article points out the importance of healthcare website accessibility and varied accessibility rules. This could be healthcare educational resources, appointment bookings, online consultations, referrals, etc. By making an accessible website, hospitals ensure that every patient has equal access to online content and medical care.

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Best Practices Communication Tests Hospital 84

Medical Advantage

MARCH 8, 2024

Practice management: Provides a single real-time medical billing dashboard to track all claim and appointment-related tasks, helping to maintain schedule density and optimize practice operations. athenaCoordinator One of the standout features of athenaCoordinator is its flexible appointment scheduling.

Billing 52

Billing Appointments Scheduling Patient Care 52

Northwest Career College

APRIL 8, 2024

Potential consumers frequently turn to online reviews for insight into other people’s experiences when assessing dental offices. Good reviews can instill confidence and trust in the practice, which raises the possibility that new clients will schedule an appointment.

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Best Practices Appointments Patient Experience Scheduling 40

Practice Builders

JANUARY 30, 2024

Share informative articles, videos, and infographics that address common health concerns, preventive measures, and advancements in the medical field. This not only engages your current patients but also attracts new ones who appreciate the educational content you share.

Communication 52

Communication Patient Experience Patient Satisfaction Best Practices 52

Health Populi

FEBRUARY 9, 2019

These facets of consumer experience are bleeding over into peoples’ expectations for health care. At HIMSS19, we’ll see this play out, through the fast-growth of voice assistants, price transparency and appointment-scheduling tools, and platforms for health benefits self-service.

Collaboration 84

Collaboration HIPAA Patient Records Hospital 84

CollaborateMD

SEPTEMBER 26, 2024

There’s got to be a method that’s more direct and aligns with modern patient preferences. In this article, we’ll look at the rise of SMS and broadcast messaging in healthcare. Fewer No-Shows When patients don’t show up for their appointments, others miss out. In addition, your practice loses money.

Billing 52

Billing Medication Communication HIPAA 52

Health Populi

APRIL 12, 2024

To protect his licensure, the doctor asked the patient to drive from his home in West Virginia across the border into Ohio and “pull into a McDonald’s parking lot” from which the patient could access Wi-Fi and engage with the Ohio-based doctor for the consultation. Mental health can be scaled with telehealth.

Hospital 83

Hospital Appointments Follow-Up Billing 83

Southern Careers Institute

JULY 31, 2023

The adaptability, versatility, and patient-centric approach of medical assistants enable them to bridge the gap between administrative functions and patient care to enhance overall healthcare efficiency. This article looks at factors influencing these evolutions. MAs are integral to the smooth operation of healthcare settings.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Northwest Suburban College

FEBRUARY 29, 2024

Medical Assistants, with their versatile skill set and patient-centered approach, are uniquely positioned to make a significant impact on preventive healthcare efforts, often serving as the first point of contact for patients seeking care.

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Medical Assistant Medication Patient Education Vital Signs 52