Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Health Populi

FEBRUARY 15, 2021

In testing the 30 mHealth apps and APIs, Alissa found that 100% of them were vulnerable to Broken Object Level Authorization (BOLA) attacks resulting in unauthorized access to patients’ full electronic health records, lab results, digital images, and personal data like family history and social security numbers.

HIPAA 118

HIPAA Tests Long Term Care Insurance 118

Health Populi

JULY 29, 2024

Health Populi’s Hot Points: If free is the price of admission for older U.S. Two-thirds of the receptive health-app consumers agree that tech enables them to live healthy lives, yet among the 63% of these people who have a chronic condition, only 20% are using tech to manage their health. Some of the reason is cost.

Admissions 77

Admissions Medication Patient Experience Hospital 77

Modern Technology School

OCTOBER 24, 2020

Because there’s generally no lab time or one-on-one instruction in an online ultrasound class, you’ll miss out on a big part of the patient experience. Our friendly Admissions Advisor is here to answer your questions and ensure you can confidently decide which ultrasound school or class is right for your needs.

Admissions 52

Admissions Follow-Up Diagnostics Patient Experience 52

Relias

JANUARY 8, 2024

The role of HCAHPS in determining reimbursement Since 2012, HCAHPS’ patient satisfaction scores have been pivotal in hospital reimbursement through the Hospital Value-Based Purchasing Program. Improve your patient satisfaction scores More than ever, a hospital’s success is contingent on its ability to prioritize patient experience.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Minority Nurse

FEBRUARY 21, 2024

For almost 40 years as the Director of Nursing for Throughput Operations at Montefiore Health System in New York, Elodia Mercier, RNC, MS, has been advancing patient care and creating and defining new roles for fellow nurses and other providers. Over 27 months, Montefiore’s Discharge Lounge received more than 678 patients per month.

Discharges 69

Discharges Unit Organization and Environment Performance Improvement Initiatives Hospital 69

CollaborateMD

JUNE 18, 2024

Engaged patients participate in their care by working collaboratively with providers to make informed decisions about their treatment. Engaged patients experience better health outcomes, driven by several factors: Engaged patients understand the reasoning behind their treatment, motivating them to continue.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52

Relias

FEBRUARY 26, 2024

Emergency care Coordination of emergency care helps ensure that patients who come to the emergency department receive timely, appropriate, and high-quality care and are safely and effectively transitioned to the next level of needed care, whether it is inpatient, outpatient, or home-based.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Walker Info - Patient Experience

APRIL 4, 2022

For the full story, check out this episode of The CX Leader Podcast with Karen Cernock The CX Leader Podcast Wear Comfortable Shoes Released: November 12, 2019 Board members and other leaders of the hospital system were treated to an immersion experience. Each went through one of four customer journeys.

Follow-Up 52

Follow-Up Communication Best Practices Admissions 52

Health Populi

JANUARY 18, 2021

Remember the bulky Holter monitors worn at the waist to gather data about The AT-Patch from ATsens won an honoree award at CES 2021 , transforming the form factor and streamlining the patient experience of collecting electrocardiogram data over time.

Hospital 77

Hospital Acute Care Patient Experience Medication 77

Health Populi

MAY 31, 2022

These barriers are revealed in research conducted by a team from the University of Michigan (my alma mater) published in JAMA (May 6, 2022), Patient Perspectives on Care Transitions From Hospital to Home.

Hospital 93

Hospital Discharges Follow-Up Collaboration 93

The Healthcare Blog

APRIL 29, 2024

Anyone who is anybody, from John Halamka at the Mayo Clinic down to the two guys with a dog in a garage building clinical workflows on ChatGPT, thinks they can improve the patient experience and improve outcomes at lower cost using AI. Of course the companies concerned have their own studies, In some cases, several years worth.

Insurance 117

Insurance Patient Care Admissions Hospital 117

Health Populi

FEBRUARY 26, 2025

As we began to examine patients in their home, it was obvious: why do we wait for the patient with congestive heart failure to come to the hospital? If wed been able to pick this up a week earlier, we could have prevented the acute admission to the hospital. It dawned on some of us that home is where the exam room has to be.”

Hospital 71

Hospital Acute Care Admissions Medication 71