Remove Admissions Remove Communication Remove Performance Improvement Initiatives
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Meet a Champion of Nursing Diversity: Elodia Mercier

Minority Nurse

In June 2021, Montefiore was evaluating performance improvement initiatives to enhance patient experiences and alleviate flow challenges and decided to open a discharge lounge. We reviewed where some of the equipment, like the oxygen valves, were, and we reviewed the power of non-verbal communication, like body language.