Walker Info - Patient Experience

JANUARY 20, 2025

Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection. This is patient experience. Hospitals with higher patient experience scores report a 161% better net margin than competitors with low scores. [1] Patient experience influences provider loyalty.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Practice Index

FEBRUARY 6, 2025

NHS England states that regional teams should be working with local government partners to set priorities for 2025/26, with an emphasis on improving timely access to general practice, urgent and emergency care, and reducing long and costly admissions to hospitals or care homes.

Admissions 64

Admissions Follow-Up Appointments Documentation 64

Health Populi

FEBRUARY 15, 2021

In testing the 30 mHealth apps and APIs, Alissa found that 100% of them were vulnerable to Broken Object Level Authorization (BOLA) attacks resulting in unauthorized access to patients’ full electronic health records, lab results, digital images, and personal data like family history and social security numbers.

HIPAA 118

HIPAA Tests Long Term Care Insurance 118

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

CollaborateMD

JUNE 18, 2024

Engaged patients participate in their care by working collaboratively with providers to make informed decisions about their treatment. Engaged patients experience better health outcomes, driven by several factors: Engaged patients understand the reasoning behind their treatment, motivating them to continue.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52

Relias

JANUARY 8, 2024

The role of HCAHPS in determining reimbursement Since 2012, HCAHPS’ patient satisfaction scores have been pivotal in hospital reimbursement through the Hospital Value-Based Purchasing Program. Improve your patient satisfaction scores More than ever, a hospital’s success is contingent on its ability to prioritize patient experience.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Health Populi

MAY 31, 2022

These barriers are revealed in research conducted by a team from the University of Michigan (my alma mater) published in JAMA (May 6, 2022), Patient Perspectives on Care Transitions From Hospital to Home.

Hospital 93

Hospital Discharges Follow-Up Collaboration 93