Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Hospital 52

Minority Nurse

NOVEMBER 14, 2023

. “A 2015 systematic review of ten randomized controlled trials found that NPs ‘ demonstrated equal or better outcomes than physician groups for physiologic measures, patient satisfaction, and cost.’ “We’ve created blended and flexible schedules and salary structures that challenge the norms.

Patient Care 119

Patient Care Acute Care Collaboration Patient Satisfaction 119

Relias

MARCH 17, 2022

Example: Creating a goal to increase the number of staff members that are bilingual by 12% in one year to provide better care for non-English speaking patients. Additional courses can also be included and scheduled for follow-up training as needed. Measure success. Tracking progress is key.

Best Practices 98

Best Practices Follow-Up Communication Scheduling 98

Relias

NOVEMBER 30, 2023

When implemented effectively, a 12-hour workday can help: Increase patient satisfaction — For most patients, a stay in the hospital causes fear and uncertainty. Fewer handoffs translate to higher patient satisfaction ratings and fewer opportunities for miscommunication and error.

Patient Safety 52

Patient Safety Patient Satisfaction Scheduling Hospital 52

Relias

FEBRUARY 12, 2024

These conditions can impair the quality and safety of care, increase the risk of errors and adverse events, reduce patient satisfaction, and contribute to staff turnover and absenteeism. Support nurses by providing flexible scheduling, adequate staffing, reasonable workloads, and opportunities for rest whenever possible.

Patient Satisfaction 52

Patient Satisfaction Scheduling Communication Time Management 52

Relias

JANUARY 11, 2023

Before value-based care (VBC) started to emerge, public and private payers were actively seeking to lower costs. One approach was the managed care model, which focused on managing risk and containing costs. It was largely unsuccessful because it deprioritized quality and patient satisfaction. Value-based care….

Patient Satisfaction 52

Patient Satisfaction Tests Billing Medical Coding 52