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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

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The Future of Hospital at Home

Healthcare Law Insights blog

The Acute Care Hospital at Home model (ACHAH) provides traditional hospital inpatient acute-level services at home. Prior to the pandemic a Centers for Medicare and Medicaid pilot study yielded positive results with respect to hospital readmission rates and follow-up emergency department visits.

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Understanding Transitional Care Management in Reducing Readmissions

Guideway Care

Transitional care management (TCM) plays a critical role in reducing hospital readmissions by ensuring patients receive proper care and support as they transition from the hospital to home. By focusing on follow-up care, medication management, and patient education, TCM addresses the primary factors leading to readmissions.

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5 Ways to Reduce Horizontal Violence in Healthcare

Relias

Empower employees to speak up and report issues, ensuring confidentiality and support. In severe cases, it can lead to physical symptoms like insomnia, weight changes, or even cardiac problems. Implement a zero-tolerance policy A zero-tolerance policy for horizontal violence is critical.

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How Diversity, Equity, and Inclusion Can Influence Healthcare

Relias

By working to bolster DEI efforts, healthcare organizations have a unique opportunity to improve the lives of those providing and receiving care. The following strategies are key factors to consider as healthcare organizations approach DEI efforts. Additional courses can also be included and scheduled for follow-up training as needed.

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Care Coordination: The Key to Improving Patient Outcomes

Relias

Care coordination aligns with the principles of value-based care , which aims to improve the quality, safety, efficiency, and effectiveness of health care while reducing costs and waste. It can help reduce unnecessary hospitalizations, readmissions, and ED visits and improve patient outcomes, satisfaction, and safety.