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Provide conflict management training Many nurses feel ill-equipped to manage conflicts with co-workers. Providing education on conflictresolution can empower staff to handle situations effectively and prevent escalation.
These leaders also excel at conflictresolution. They mobilize people into groups that can get work done — raising the well-being, morale, and motivation of a group through excellent rapport. Sometimes called quiet leaders, they lead by example.
By providing conflictresolution training, healthcare leaders empower their nurses with the skills they need to address and manage workplace violence. This data can helps leaders create a more comprehensive framework for addressing lateral violence where it starts — such as within specific teams, departments, or roles.
These leaders also excel at conflictresolution. Instead of assigning tasks from the top, transformational leaders coach people to think critically about their work — and not just do what they are told. Sometimes called quiet leaders, they lead by example.
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