Relias

MARCH 17, 2022

Communication skills, such as teach-back, plain language, verbal and written instruction methods, interviewing, non-verbal communication, and knowledge confirmation. By understanding how DEI affects both employees and patients, healthcare organizations can improve workplace culture while providing better care.

Best Practices 98

Best Practices Follow-Up Communication Scheduling 98

Relias

FEBRUARY 26, 2024

What is care coordination? Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. In emergency care settings, care coordination can involve immediate care, hospital admission, discharge planning, follow-up care, and post-acute care.

Care Plan 52

Care Plan Patient Satisfaction Acute Care Collaboration 52

Minority Nurse

OCTOBER 22, 2024

Case managers act as patient advocates, problem-solvers, and care coordinators across the healthcare continuum.” They play a crucial role in improving patient outcomes , reducing healthcare costs, enhancing patient satisfaction, and bridging gaps in care.

Certification 52

Certification Insurance Acute Care Patient Satisfaction 52

Relias

NOVEMBER 30, 2023

When implemented effectively, a 12-hour workday can help: Increase patient satisfaction — For most patients, a stay in the hospital causes fear and uncertainty. Longer shifts decrease patient handoffs — instead of three or more nurses attending to a patient during a single day, a patient may only need two nurses.

Patient Safety 52

Patient Safety Patient Satisfaction Scheduling Hospital 52

Relias

MAY 24, 2023

Outcome regression models revealed that a 4:1 patient-to-nurse ratio would have decreased the number of patient deaths and reduced patient length of stay by a total of 40,000 days, saving the healthcare systems a combined $117 million per year. Good communication is a foundational tenet of respect.

Patient Safety 52

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation 52

Relias

MAY 24, 2023

Outcome regression models revealed that a 4:1 patient-to-nurse ratio would have decreased the number of patient deaths and reduced patient length of stay by a total of 40,000 days, saving the healthcare systems a combined $117 million per year. Good communication is a foundational tenet of respect.

Patient Safety 52

Patient Safety Unit Organization and Environment Huddles/Rounds De-Escalation 52

Guideway Care

JANUARY 14, 2025

In bundled payment models, patient advocacy plays a pivotal role in improving care coordination, patient satisfaction, and adherence to treatment plans. This blog explores how patient advocacy enhances care quality, addresses social determinants of health, and supports bundled payment success.

Patient Advocacy 52

Patient Advocacy Patient Satisfaction Discharges Hospital 52

Relias

MARCH 4, 2024

In one widely reported incident involving a fatal medication error , the nurse noted that her fatigue from working a double shift the previous day played a major role in the negative patient safety outcome that occurred. Increase the likelihood that your nurses will stay by focusing on communication and collaboration.

Patient Safety 52

Patient Safety Unit Organization and Environment Critical Thinking Patient Satisfaction 52

Relias

FEBRUARY 12, 2024

These conditions can impair the quality and safety of care, increase the risk of errors and adverse events, reduce patient satisfaction, and contribute to staff turnover and absenteeism. Nurse depression and anxiety can have serious consequences for both the individual and the organization.

Patient Satisfaction 52

Patient Satisfaction Scheduling Communication Time Management 52

Relias

FEBRUARY 16, 2023

Communication Transformational leaders use effective communication skills to build trust and establish a shared vision around a culture of safety where everyone understands their role in working to protect patients.

Patient Safety 52

Patient Safety Teamwork Patient Satisfaction Follow-Up 52