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The HHCAHPS Survey will determine 30% of an agency’s total performance score, and that score will in turn determine the agency’s payment adjustment for 2025. Since agencies can’t bill for time that clinicians spend away from the front line, setting aside dedicated periods of regular care coordination may not happen regularly.
A structured approach to data security helps behavioral health practices protect patient information, maintain trust, and ensure uninterrupted clinicaloperations. For example, staff members who handle billing need insurance information, but not detailed clinical notes.
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