Practice Index

APRIL 11, 2024

Right care, first time Practice managers are launching a major campaign to tackle public frustration at the delays in gaining GP appointments. Missed appointments Through displaying a daily dashboard, a practice has taken steps to raise patient awareness of the impact of not keeping appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Medication 52

Practice Index

FEBRUARY 22, 2024

Dispute over growing appointment numbers GP and NHS leaders have clashed over another upsurge in appointment requests. NHS England says the nearly 26 million appointments in December demonstrate progress in improving primary care, while the Royal College of GPs says it shows that pressure on practices is becoming even more intolerable.

Huddles/Rounds 52

Huddles/Rounds Triage Appointments Follow-Up 52

Practice Index

SEPTEMBER 5, 2024

Over the 14 years that led up to 2019, the number of appointments per patient remained much the same, but the length of time per consultation increased by nearly half. GP appointments reaching “tipping point” Practice list sizes have ballooned in the last decade while GP numbers have fallen.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Medication 52

Practice Index

JULY 4, 2024

Doctors worry about safety because of inadequate appointment times In a survey for the Royal College of GPs, most GPs feel they don’t have enough time to undertake adequate assessment and treatment of patients, and report excessive workloads. Practice appointments “exceed ambitions” Practices delivered nearly 30.5

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Safety Patient Records 52

Practice Index

DECEMBER 5, 2024

Appointments reach record high Practice appointments reached a record high in October. million appointments in the month, three million more than 12 months earlier, itself a record, according to new NHS England data. The Royal College of GPs said practices now deliver 30% more appointments than five years ago.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Insurance 52

Practice Index

AUGUST 29, 2024

The practice attracted media attention last week after the relatives of a 95-year-old patient took to TikTok to complain about spending four days trying to get an appointment for her. UK best for same-day practice appointments General practice in the UK leads the world in providing same-day appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Records Hospital 52

Practice Index

FEBRUARY 29, 2024

Dr Katie Bramall-Stainer, Chair of the BMA’s GP Committee for England, said: “The Government and NHS England have demonstrated that rather than being the stepping stone year to safety, stability and hope, 2024 will instead mean reduced patient access to GP services as well as likely closures of GP practices across the country.”

Huddles/Rounds 52

Huddles/Rounds Appointments Triage Medication 52

Practice Index

SEPTEMBER 26, 2024

There’s so much of what I call ‘anti-NHS rhetoric’ coming out of government and the media at the moment that worries me, especially if practices start cutting appointment slots. Despite these challenges, practices continue to offer record-breaking numbers of appointments to try and meet demand.

Appointments 97

Appointments Triage Follow-Up Patient Care 97

Practice Index

JUNE 13, 2024

Flawed appointments measure shelved Practices had risked losing thousands of pounds because they could not provide accurate data on appointments for indicator ACC-08. The IGPM had warned NHS England of a “significant flaw” in one of the appointment management systems.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Patient Records 52

Practice Index

MAY 23, 2024

BMA moves to vote on GP contract protest Doctors may limit their daily appointments to 25 as part of protest action against this year’s contract. In a poll, it found widespread backing for flexibility over appointments. In a poll, it found widespread backing for flexibility over appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Representative Hospital 52

Practice Index

MARCH 14, 2024

Record appointments “unsustainable”? NHS England reports that practices delivered a record number of appointments last year. million appointments – that’s 20% more than the previous month. There were 360 million appointments over 12 months, which is 53 million more than in 2019. In January, practices provided 32.5

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up 52

Practice Index

AUGUST 1, 2024

New pledge to “fix” primary care The data for June shows continuing pressure on primary care services, with a small improvement in patients not attending for practice appointments and 70% of appointments taking place within a week of their being booked. The proposed 6% would mean practices getting an extra 4.1% on top of the 1.9%

Huddles/Rounds 52

Huddles/Rounds Follow-Up Appointments Hospital 52

Practice Index

JUNE 6, 2024

However, I know from experiences I’ve heard about and published evidence that, sadly, this is still not the norm for others in 2024. In addition, 15% of patients whose gender is different to their birth gender answered that they didn’t have their needs met at their last appointment. Why is it important?

Communication 124

Communication Appointments Medication 124

Practice Index

JUNE 20, 2024

The dashboard contains details of rising numbers of appointments, declining patient satisfaction and NHS financial support for practices. According to the party’s manifesto, a Labour government would guarantee face-to-face appointments for patients and deliver a “modern” booking system to “end the 8am scramble”.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Patient Satisfaction 52

Practice Index

SEPTEMBER 12, 2024

Extend consultation times, GPs told GPs should increase appointment lengths to 15 minutes and ‘cease all non-contractual work’, according to guidance issued by the BMA’s English GP committee as part of the protest action in England. Despite this, practices are offering record breaking numbers of appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Hospital Medication 52

Practice Index

JUNE 6, 2024

million appointments, according to NHS England. In April, two thirds of appointments (nearly 20 million) took place in person. The party says it wants to divert 20 million appointments from practices to pharmacies, expanding Pharmacy First. Practice activity up on pre-pandemic period In April, practices in England delivered 30.5

Huddles/Rounds 52

Huddles/Rounds Appointments Hospital Communication 52

Practice Index

JUNE 20, 2024

This decision follows the BMA’s member referendum on the 2024/25 General Medical Services (GMS) contract changes in which over 99% of members who responded (that’s more than 19,000 GPs and GP trainees) rejected the Government and NHS England’s 2024/25 GP contract changes. appeared first on GP Practice Management Blog.

Follow-Up 105

Follow-Up Appointments Communication Patient Care 105

Practice Index

FEBRUARY 15, 2024

Implementation was included in the GP contract as a key factor in helping practices handle appointments. This contrasts with practices handling 34,000 more appointments daily than five years ago. The post Primary care news round-up (9th to 15th February 2024) appeared first on GP Practice Management Blog.

Huddles/Rounds 52

Huddles/Rounds Appointments Hospital Tests 52

Practice Index

JULY 25, 2024

Practices kept going with pen and paper last Friday and continued to struggle with a backlog of appointments and other work this week. Practices were badly hit by the CrowdStrike failure, which led to appointment systems and EMIS being inaccessible. It said: “NHS England must find a way to compensate practices for costs incurred.

Huddles/Rounds 52

Huddles/Rounds Follow-Up Appointments Communication 52

Practice Index

OCTOBER 17, 2024

Primary care to get new Chief Inspector A Chief Inspector of primary care is to be appointed as part of CQC reforms. The post Primary care news round-up (10th October to 16th October 2024) appeared first on GP Practice Management Blog. Meanwhile, the overall waiting list increased to 7.64

Huddles/Rounds 52

Huddles/Rounds Patient Safety Transfers Admissions 52

Practice Index

OCTOBER 3, 2024

NHS England wants practices to appoint patient safety leads and to use a Learn from Patient Safety Events service to record incidents of harm. The post Primary care news round-up (26th September to 2nd October 2024) appeared first on GP Practice Management Blog.

Huddles/Rounds 52

Huddles/Rounds Patient Safety Appointments Medication 52

Practice Index

JUNE 13, 2024

Where are supervisors going to find the time to supervise without this directly increasing their workload or reducing the availability of GP appointments in practices? From December 2024, PAs will be regulated by the GMC; maybe then they will be treated like their colleagues and follow similar supervisory and revalidation requirements.

Appointments 97

Appointments Documentation Medication 97

Practice Index

JULY 18, 2024

However, fewer than half reported it being easy to contact their practice and 34% said they waited too long for an appointment. said their needs were met at their last appointment. The post Primary care news round-up (11th July to 17th July 2024) appeared first on GP Practice Management Blog. In the survey, 89.9%

Huddles/Rounds 52

Huddles/Rounds Patient Safety Appointments Patient Satisfaction 52

Practice Index

NOVEMBER 7, 2024

Cornish plan to tackle appointment pressures The county of Cornwall is considering a radical system to change the management of practice appointments. The proposals, reported in the Health Service Journal, would create central hubs for same-day appointments. Planners are set to reach a decision next week.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Insurance 52

Practice Index

JUNE 27, 2024

Steve Russell, NHS Director of Vaccinations and Screening, said: “We have set an ambitious target of eliminating cervical cancer within the next two decades and we are doing everything we can to achieve our ambition by making it as easy as possible to make appointments, and continuing to send invites and reminders to all eligible women.”

Huddles/Rounds 52

Huddles/Rounds Triage Follow-Up Appointments 52

Valant

FEBRUARY 24, 2024

For instance, monitoring appointment scheduling and wait times helps streamline administrative processes and reduce patient wait times. Thus, by analyzing data on appointment wait times, cancellations, and scheduling bottlenecks, practices can identify areas for improvement and optimize their scheduling workflows.

Billing 52

Billing Patient Satisfaction Appointments Scheduling 52

Practice Index

OCTOBER 31, 2024

It states: “We acknowledge the efforts of staff to increase the number of appointments for their patients. The post Primary care news round-up (24th October to 30th October 2024) appeared first on GP Practice Management Blog. The annual report from the CQC highlights shortages of GPs.

Huddles/Rounds 52

Huddles/Rounds Insurance Appointments Medication 52

Minority Nurse

JANUARY 10, 2024

We felt the same hope, promise, and determination when we first heard of Dr. Gay’s appointment. This continuing trend is evidence that the shards of glass from glass ceilings that are figuratively shattered when people of color are appointed to these positions are never thoroughly picked or cleaned up. Is that really the case?

Appointments 116

Appointments 116

Valant

JULY 25, 2024

Personalized Reminders: Use automated reminders for appointments, medication adherence, and self-care. Encourage healthy coping mechanisms. Reinforce positive behaviors. Strategies for Effective Behavioral Health Messaging 1. Highlight the importance of routine visits and follow-ups. Promote self-care routines.

Follow-Up 52

Follow-Up Communication Appointments Medication 52

Valant

MARCH 26, 2024

Blog Mastering Automated Reminders for Better Patient Engagement Read More Scale Your Existing Practice Scale Your Existing Practice Learn More 3. Even small tasks like scheduling appointments can have an outsized impact on your practice if not standardized.

Scheduling 52

Scheduling Billing Patient Experience Appointments 52

Valant

JANUARY 16, 2024

Unbillable admin tasks outside of appointment times can eat up a shocking amount of your day. Valant EHR: Auto-generates bills after every appointment and offers a dashboard view to track claims with incomplete information or unfinished documentation. And much of that comes down to your EHR workflow.

Patient Care 52

Patient Care Billing Documentation Appointments 52

Practice Index

MAY 30, 2024

We know that we must make services accessible to everybody; therefore, we might need to make reasonable adjustments to improve access, such as having a ramp at the entrance to the premises, a hearing loop in reception, providing easy-to-read letters and information leaflets, and the provision of longer appointments.

Appointments 52

Appointments 52

Valant

MARCH 1, 2024

Obtain consent from new patients to provide appointment reminders , to send PHI through a secure patient portal, to obtain medical records from past providers, and more. Surprisingly, one of the most important items may be your software for scheduled appointment reminders !

Billing 52

Billing HIPAA Patient Centered Care Follow-Up 52

Practice Index

FEBRUARY 29, 2024

The eagerly long-awaited GP Contract letter 2024/25 has been published. Not to mention the fact that GP appointments contribute heavily to GDP. – By Paula the PM appeared first on GP Practice Management Blog. I’d like to say that I was shocked, except I’m not. I don’t think I should be surprised really.

Documentation 72

Documentation Appointments Billing Patient Care 72

Valant

MARCH 14, 2024

EHRs streamline these tasks by automating routine, repetitive processes such as appointment scheduling , patient communications, and insurance claims processing. Blog Mastering Automated Reminders for Better Patient Engagement Read More Scale Your Existing Practice Scale Your Existing Practice Learn More 5.

Billing 52

Billing Communication Patient Care Scheduling 52

Valant

FEBRUARY 1, 2024

Although this treatment requires at least several weeks of appointments at certified treatment centers where patients are observed for at least 2 hours, the time and cost can be worth it. This is quite different and, for many patients, potentially more effective than other medications. Recent research (e.g.,

Medication 52

Medication Billing Communication Patient Education 52

Practice Builders

APRIL 11, 2024

In this blog post, our healthcare digital marketing agency will try to show you the importance of trust and a patient-centric approach in the modern healthcare field. Why is the patient-centric approach the one to work in 2024? Why is building trust in healthcare crucial nowadays?

Patient Satisfaction 59

Patient Satisfaction Communication Insurance Teamwork 59