Performance Health

JUNE 24, 2024

A startling revelation from a 2023 patient experience survey by Tebra shows that 73% of respondents would leave a practice following a poor experience with their healthcare provider. This statistic highlights the critical importance of patient feedback.

Patient Satisfaction 40

Patient Satisfaction Patient Experience 40

Health Populi

JULY 27, 2023

“Brick-and-mortar pharmacies forge meaningful connections with customers” through conversations between pharmacists and patients, “on a first-name basis.” Power who released the company’s annual 2023 U.S. Power’s 2023 Rankings appeared first on HealthPopuli.com. Each year, J.D.

Customer Service 62

Customer Service Patient Satisfaction Insurance Medication 62

Health Populi

AUGUST 4, 2024

Power study, with PillPack by Amazon Pharmacy ranking top, followed by its cousin, Amazon Pharmacy second, and Kaiser Permanente Pharmacy in the third spot in patient satisfaction. If we add these top 5 of the 15 together, we get nearly $390 billion, equal to nearly two-thirds (63%) of all Rx drug revenues in 2023.

Patient Satisfaction 71

Patient Satisfaction Patient Experience Appointments Scheduling 71

Health Prime

JUNE 20, 2024

According to the 2023 ACHE’s Top Issues Confronting Hospitals survey , workforce challenges emerged as the foremost concern for hospital CEOs, ranking number one on their list of priorities. In extreme cases, this can result in delayed diagnoses and treatment, negatively impacting patient outcomes.

Billing 85

Billing Appointments Patient Care Patient Satisfaction 85

Amber Pharmacy

SEPTEMBER 14, 2023

14, 2023) – In honor of Amber Specialty Pharmacy’s 25th anniversary, the specialty pharmacy provider has launched Vitality, a new six-month transplant recovery program to help support patients and caregivers during the post-transplant period, which is considered the most critical time for those patients.

Billing 105

Billing Patient Satisfaction Medication Patient Experience 105

ACMA Blog

MAY 21, 2024

AI-driven chatbots and virtual assistants engage patients in financial matters, providing education on financial responsibilities, answering billing queries, and facilitating payment arrangements, ultimately boosting patient satisfaction and encouraging prompt payments. Published April 3, 2023. References Lage K.

Billing 40

Billing Documentation Patient Satisfaction Patient Experience 40

CollaborateMD

JUNE 18, 2024

Engaged patients participate in their care by working collaboratively with providers to make informed decisions about their treatment. Engaged patients experience better health outcomes, driven by several factors: Engaged patients understand the reasoning behind their treatment, motivating them to continue.

Appointments 52

Appointments Scheduling Patient Satisfaction Communication 52