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Consumers Rank Healthcare Experiences in the Bottom-Third of All Industries – the ACSI 2021-2022 Index

Health Populi

While consumers’ satisfaction with inpatient care experiences improved a few points over the past year, health insurance and hospitals still fall in the bottom-third of all industries with which people interact, according to the American Customer Satisfaction Index (ACSI) Insurance and Health Care Study 2021-2022.

Insurance 117
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A Brief Outlook on the Medical Insurance Verification Software

Arkenea

Medical insurance verification software is developed to automate the process of verifying patients’ insurance coverages. This software is connected to the insurance company’s database to retrieve real-time data on a patient’s insurance status. In 2022, 92.1 percent of people, or 304.0

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Hospitals charged employers and insurers 254% more than Medicare in 2022: study

Healthcare Dive - Practice Management

Hospitals with larger market shares were among the worst offenders, the RAND Corporation found.

Hospital 100
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Use of Preventive Health Services Declined Among Commercially Insured People – With Big Differences in Telehealth for Non-White People, Castlight Finds

Health Populi

Declines in preventive care services like cancer screenings and blood glucose testing concern employers, whose continued to cover health insurance for employees during the pandemic. Castlight published the full research findings in April in the company’s 2022 Workforce Health Index.

Insurance 125
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The 2022 US Health System Report Card: Pretty Terrific If You Live in Hawaii or Massachusetts

Health Populi

states to live in for health and health care are Hawaii, Massachusetts, Connecticut, Washington, Vermont, Rhode Island, and Maryland… Those are the top health system rankings in the new 2022 Scorecard on State Health System Performance annual report from the Commonwealth Fund. The best U.S.

Follow-Up 115
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The Latest KFF Poll on Consumer Experiences with Health Insurance Speaks Volumes About Patients’ Administrative Burden

Health Populi

People love being health-insured, but their negative experiences with health plans create serious burdens on patients-as-consumers. The 2023 Kaiser Family Foundation Survey of Consumer Experiences with Health Insurance updates our understanding of and empathy for insured peoples’ Patient Administrative Burdens (PAB).

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Health Insurance in Aisle 3: Why a Grocery Chain is Working on Medicare

Health Populi

What kind of organization would be behind this campaign: a healthcare navigator company, an insurance company, or a social services agency? It is, specifically, Midwest Heritage, Hy-Vee’s banking, insurance and investments subsidiary, that will implement the Medicare Aisle program.

Insurance 127