2021 Insurance Patient Experience 
Health Populi
AUGUST 9, 2021
But with digital health adoption gains has come some ambivalence and mixed signals, Accenture has discovered in its 2021 Health and life Sciences Experiences Survey released this week during the HIMSS Annual Conference. As “patient engagement” emerges as a top priority for U.S.
Health Populi
AUGUST 23, 2021
Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. ” Another talked about the concept of “patient-centered billing.” Here’s Why.
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Health Populi
AUGUST 2, 2021
The reality of patients entering doctors’ offices expecting to deal with their health care cost challenges is spelled out in The Increasing Role of Physician Practices as Bill Collectors – Destined for Failure , published in JAMA , 30 July 2021.
Health Populi
OCTOBER 22, 2021
Kocher, a physician who is a venture capitalist, and Chigurupati, head of member experience at Devoted Health, explain the misaligned incentives that impede progress in reducing administrative spending. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.
Health Populi
MAY 21, 2020
Nearly every respondent in the study reported having health insurance coverage. Among those covered with insurance, one-half had employer-sponsored insurance, 1 in 4 Medicare, and 13%, individual cover. Another 8% had Medicaid or a state health insurance program.
Health Populi
JULY 26, 2021
some aspects of “digital transformation” seem not to have fully transformed American healthcare, we learn in HIMSS’s annual 2021 State of Healthcare Report. Security, too, remains a block with 41% of clinicians still concerned over the security of patient data.
Health Populi
APRIL 28, 2021
In movies in particular, we’ve seen health care costs and hassles play featured in plotlines in As Good as it Gets [theme: health insurance coverage], M*A*S*H [war and its medical impacts are hell], and Philadelphia [HIV/AIDS in the era of The Band Played On], among dozens of others. Here’s the ad you can watch for yourself.
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