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Dr. Burnout – The 2021 Medscape Physician Burnout & Suicide Report

Health Populi

are experiencing “death by 1,000 cuts,” according to the 2021 Medscape Physician Burnout & Suicide Report. Following administrative hassles, working too many hours, lack of respect from staff and colleagues, and insufficient compensation and reimbursement are closely ranked in second place. Physicians in the U.S.

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Doximity Raises Patient Satisfaction Scores with Telehealth Name Badges, Expanded Group Calling & Press Ganey Partnership

Doximity

Second, we’ve included an “Add Family” function, allowing both patients and doctors to dial out and add caregivers to a live visit. Third, we are teaming up with industry leader Press Ganey to offer real-time patient experience surveys delivered by text to patients immediately following any virtual visit.

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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. Power 2021 U.S. Together, the two reports from J.D. Commercial Member Health Plan Study.

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The Evolution of a Patient Ambassador – Learning from Stacy Hurt

Health Populi

My Zoom invitation to Stacy was a very convenient excuse for me to catch up with a friend in the field: we have known each other since Stacy started to grow her health-social media presence on Twitter. And that involvement in social media is intimately woven with Stacy’s patient advocacy journey….for I like business and people.

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Telehealth Update from the AMA – Setting the Context for ATA 2022

Health Populi

physicians were using telehealth to care for patients at the end of 2021. Among those doctors who were not providing telehealth by late 2021, just over one half never did so during the COVID-19 pandemic, according to the 2021 Telehealth Survey Report from the AMA. Hospital or emergency room follow-up.

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Health Plan Consumer Experience Scores Reflect Peoples’ Digital Transformation – ACSI Speaks

Health Populi

peoples’ expectations of their health care experience is melding with their best retail experience — and that’s taken a turn toward their digital and ecommerce life-flows. The study was fielded between October 2020 and September 2021. Outpatient care inched up from 73 to 74. In the U.S.,

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How to Establish Performance Baselines for Your Healthcare Team

MedicalGPS

Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. Review the list. If that is the case, great!