Remove 2021 Remove Communication Remove Patient Satisfaction
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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. Power 2021 U.S. Together, the two reports from J.D. Commercial Member Health Plan Study.

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Meet a Champion of Nursing Diversity: Stacey Garnett

Minority Nurse

She emphasizes the importance of building meaningful connections with patients, their families, and their communities. This holistic approach to patient care makes Sheppard Pratt a distinguished leader in behavioral healthcare and a place where patients can expect to be treated with the utmost care and respect.

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Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds

Health Populi

consumers has accessed video telehealth services in the 12 months from June-July 2021. “Patients really like telehealth,” J.D. Power — which studies customer satisfaction for living — asserts. 57% of consumers prefer telehealth for ongoing mental health visits; and, Convenience and waiting times (less!)

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How Diversity, Equity, and Inclusion Can Influence Healthcare

Relias

Inclusion: Giving employees and patients a voice to help provide and receive high-quality care and encouraging the presence of a diverse healthcare staff in the treatment experience of patients. The Current State of Diversity, Equity, and Inclusion in Healthcare. How and when to use interpreter services.

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Why prioritize value-based care over volume?

Health Prime

According to a 2021 FPM Journal article , as healthcare costs spiral higher, more payers are looking to replace the fee-for-service (FFS) system with value-based payment models focused on quality (rather than quantity) care. Gone are the days when the number of patient visits determined a physician’s success.

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The Nursing Shortage and Patient Safety

Relias

With decreases in nursing faculty, classroom space, and training resources, nursing schools turned away over 90,000 prospective nursing students in 2021. In this study, hospitals that had low patient experience scores in nursing generally had lower overall scores, underscoring how important good nursing is for patient experience.

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Meet a Champion of Nursing Diversity: Elodia Mercier

Minority Nurse

For almost 40 years as the Director of Nursing for Throughput Operations at Montefiore Health System in New York, Elodia Mercier, RNC, MS, has been advancing patient care and creating and defining new roles for fellow nurses and other providers. After consecutive years of consistently meeting high Press Ganey (patient.