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Doctors’ Offices Morph into Bill Collectors As Patients Face Growing Out-Of-Pocket Costs

Health Populi

The reality of patients entering doctors’ offices expecting to deal with their health care cost challenges is spelled out in The Increasing Role of Physician Practices as Bill Collectors – Destined for Failure , published in JAMA , 30 July 2021.

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Only in America: Medical Debt Hits High Income and Insured People, KHN and NPR Report

Health Populi

When high-deductible health plans became part of health insurance design in America, they were lauded as giving patients “more skin in the game” of health care payments. “Instead, they’ve faced thousands of dollars in bills as health insurers shifted costs onto patients through higher deductibles.”

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What One Hospital’s Slow Recovery From a Cyberattack Means for Patients

Scrubs

In fall 2021, staffers at Johnson Memorial Health were hoping they could finally catch their breath. One study found that cyberattacks on the nation’s health care facilities more than doubled from 2016 to 2021 — from 43 attacks to 91. The hospital’s billing department was also crippled. But on Oct. 1 at 3 a.m.,

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Aflac Finds Health Care and Financial Stress will “Dampen 2021 Holiday Magic” in U.S. Households

Health Populi

householders that experienced COVID-19 expect their 2021 December holidays will be impacted in terms of reducing their holiday gift or decor spending, canceling holiday travel plans to see family or friends, or canceling holiday events, according to the 2021 Aflac Health Care Issues Survey. Aflac polled 1,003 U.S.

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The Pandemic Accelerated Consumers’ Digital Health Tech Ownership As Big Tech Morphs To Big Health

Health Populi

adult 18 and over in April 2021 to gather data for this annual report. In 2021, smartwatch adoption exceeded wearable activity fitness tracker market penetration, both around one-third of U.S. Household penetration of smartwatch ownership grew 12%, whereas activity tracker growth was fairly flat between 2020 and 2021.

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And the Oscar Goes To….Power to the Patients!

Health Populi

In movies in particular, we’ve seen health care costs and hassles play featured in plotlines in As Good as it Gets [theme: health insurance coverage], M*A*S*H [war and its medical impacts are hell], and Philadelphia [HIV/AIDS in the era of The Band Played On], among dozens of others. Here’s the ad you can watch for yourself.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

One of the challenges has been price transparency, which is the central premise of this weekend’s New York Times research-rich article by reporters Sarah Kliff and Josh Katz: Hospitals and Insurers Didn’t Want You to See These Prices. ” Another talked about the concept of “patient-centered billing.” Here’s Why.