NHA Now

AUGUST 4, 2020

Patient care technicians provide hands-on assistance to patients, with their main job responsibilities including providing basic patient care and performing safety checks. Soft skills are especially important in healthcare roles with frequent patient interactions. It's also one of the most lacking.

Patient Care 52

Patient Care Vital Signs Patient Satisfaction 52

NHA Now

JULY 8, 2020

In our recent survey of employers in the 2020 Industry Outlook , the most important soft skills for phlebotomy technicians include professionalism, dependability , and verbal communication. This high level of patient interaction means you can play a huge role in patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Communication Patient Experience Medication 52

Healthcare Law Insights blog

APRIL 25, 2022

The ACHAH model appears to be a feasible alternative to traditional inpatient acute care that can improve quality of care and patient satisfaction. What was previously a trickle of interest turned into a wave of necessity as the pandemic overwhelmed hospitals and the health care system in 2020.

Hospital 52

Hospital Acute Care Patient Satisfaction Follow-Up 52

Amber Pharmacy

OCTOBER 11, 2024

This prestigious award highlights Amber Specialty Pharmacy’s dedication to patient satisfaction, service excellence, cost management, community involvement and leadership in specialty pharmacy innovation.

Patient Satisfaction 52

Patient Satisfaction Certification Patient Care Medication 52

NHA Now

APRIL 22, 2020

Possessing the most up-to-date knowledge of best practices can give you an opportunity to: Excel in your role as you show strong skills and efficiencies Showcase leadership skills when you help others who may need more support Offer ideas and expertise to help refine processes You can help improve patient (and employer) satisfaction.

Certification 52

Certification Best Practices Patient Satisfaction Patient Safety 52

NHA Now

SEPTEMBER 1, 2020

We recently surveyed healthcare employers for our 2020 Industry Outlook, and uncovered the three most important soft skills for EKG technicians: Professionalism, dependability, and verbal communication. As someone who has a lot of patient interaction, soft skills can also play a large role in the patient experience.

Communication 52

Communication Patient Satisfaction Patient Experience Tests 52

Health Prime

FEBRUARY 28, 2024

A reliable and efficient billing partner can significantly impact your revenue cycle, enhance overall practice management, and improve patient satisfaction. the Covid changes in 2020) How many interfaces are supported? Partnering with the right medical billing company is crucial for the financial health of your practice.

Billing 88

Billing Medication Patient Satisfaction HIPAA 88

Relias

JANUARY 11, 2023

It was largely unsuccessful because it deprioritized quality and patient satisfaction. One of the biggest CMS programs, Accountable Care Organizations (ACOs), incentivizes providers to reduce overall spending while meeting clinical quality and patient satisfaction measures.

Patient Satisfaction 52

Patient Satisfaction Tests Billing Medical Coding 52

CollaborateMD

JUNE 18, 2024

Engaged patients make more informed choices, which aligns resource use with patient needs. Increased patient satisfaction: Patients engaged in their care decisions tend to be more satisfied. This is a sharp increase from about 1% in February 2020. They also increase the likelihood of patient follow-through.

Appointments 52

Appointments Scheduling Communication Patient Satisfaction 52

Relias

MARCH 1, 2023

Jenn Leitch, MN, RN, CCM, CGS, who served as a nurse manager in the department of care management at Oregon Health & Science University, told Relias Media that the hospital “saved 2,382 hospital days over the fiscal year of July 2019 to June 2020 because we transitioned these patients to skilled nursing facilities sooner.”

Hospital 52

Hospital Acute Care Discharges Patient Satisfaction 52

Arkenea

DECEMBER 2, 2024

With the introduction of virtual care, patients were able to communicate with their healthcare providers over secured calls and messages. One such healthcare technology that has gained popularity is patient portals.

Appointments 52

Appointments Scheduling Billing Communication 52

MedicalGPS

AUGUST 10, 2022

Then, in 2020, because of the uncertainty brought on by the Covid-19 pandemic, the resignation rate slowed as workers held on to their jobs in greater numbers. But that number included many workers who might otherwise have quit in 2020 had there been no pandemic. From 2009 to 2019, the average monthly quit rate increased by 0.10

Patient Experience 52

Patient Experience Follow-Up Patient Care Patient Satisfaction 52

ACMA Blog

OCTOBER 8, 2024

Automating the PA process using AI can be engineered to expedite the approval process for healthcare providers, ensuring patients receive timely access to medications. Improving patient satisfaction and enabling healthcare professionals to focus more on delivering quality care rather than going through administrative hurdles.

Medication 40

Medication Insurance Documentation Follow-Up 40

Health Populi

JULY 8, 2020

The core business of hospitals is patient care, often baked with teaching and research. But wait — there’s more, asserts the Lown Institute in their approach to ranking America’s Best Hospitals in 2020. The Institute’s methodology for assessing what’s “best” addresses ten pillars.

Hospital 98

Hospital Discharges Patient Satisfaction Patient Safety 98

Health Populi

OCTOBER 26, 2022

Millions of people received COVID-19 vaccinations from pharmacies in their communities, close to home, experiencing high levels of patient satisfaction. Key to that demand is the convenience consumers perceive that’s baked into the retail pharmacy in terms of geography/location and accessibility.

Patient Satisfaction 71

Patient Satisfaction Insurance Medication Patient Experience 71

Scrubs

APRIL 28, 2023

“The Kaiser Permanente Advanced Care at Home is an innovative person-centered program rooted in quality, safety and patient satisfaction. Patients enrolled in the program must meet established clinical and safety criteria. Kaiser has been using the program since 2020.

Patient Satisfaction 242

Patient Satisfaction Hospital Follow-Up Acute Care 242

Health Populi

JUNE 28, 2019

Looking at this photo of the 2020 Democratic Party Presidential candidate debater line-up might give you a déjà vu feeling, a repeat of the night-before debate. Any Democrat running for President in 2020 knows that health care will drive voters to the polls the way it did in the 2018 midterm elections.

Huddles/Rounds 74

Huddles/Rounds Insurance Hospital Patient Satisfaction 74