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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. Consumers’ satisfaction with both health plan websites and information and communication.

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Telehealth Update from J.D. Power, Amwell, Cigna, GoodRx, and a Trio of Smart Doctors

Health Populi

Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Across all providers, AmWell scored highest at 885, followed by Doctor on Demand with 879 points. Cigna, the highest-scoring payer-backed telehealth organization, racked up 874 points on the 1,000-point scale. In the study, J.D.

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A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

The new era of virtual care has begun and is here to stay, Accenture expects in its latest look at How COVID-19 will permanently alter patient behavior , a patient survey conducted in May 2020. Accenture polled 2,700 patients around the world, 450 participants each from China, France, Germany, Japan, the U.K.,

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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

Motivations for expanding digital tools for patients are to enhance access to care, empowering patients to monitor and manage their health, and deliver greater patient satisfaction. Key challenges to adopting digital health tools are first and foremost cost, following by interoperability and operational barriers.

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The Future of Hospital at Home

Healthcare Law Insights blog

Prior to the pandemic a Centers for Medicare and Medicaid pilot study yielded positive results with respect to hospital readmission rates and follow-up emergency department visits. The ACHAH model appears to be a feasible alternative to traditional inpatient acute care that can improve quality of care and patient satisfaction.

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5 Must-See Patient Portal Examples

Arkenea

With the introduction of virtual care, patients were able to communicate with their healthcare providers over secured calls and messages. One such healthcare technology that has gained popularity is patient portals. Patients have the privilege to talk to their care providers from the comfort of their homes.

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5 Ways Healthcare Technology Helps Improve Patient Engagement 

CollaborateMD

It will define patient engagement and examine its significance. This guide will set your practice up for success in the fast-evolving healthcare landscape. It’s an exciting time to be operating, and positive patient outcomes have never been more accessible. This is a sharp increase from about 1% in February 2020.