Remove 2020 Remove Appointments Remove Patient Experience
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Rehumanizing the Patient Experience

Minority Nurse

I’ve recently had the opportunity to spend a great deal of time as a patient, and from my perspective, the patient experience is often sadly lacking. Losing Touch In far too many provider-patient encounters, the art of communication is lost, seemingly forgotten in the rush of things to do.

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Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

Use of wearable tech nearly halved, from 33% to 18%, between 2018 and 2020. Six in ten people are open to health and wellness services via virtual channels, over half like the idea of remote monitoring linking with at-home devices, and 1 in 2 people would be open to routine appointments through telehealth.

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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).

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A New Era of Virtual Care Has Begun, Accenture Finds

Health Populi

The new era of virtual care has begun and is here to stay, Accenture expects in its latest look at How COVID-19 will permanently alter patient behavior , a patient survey conducted in May 2020. Accenture polled 2,700 patients around the world, 450 participants each from China, France, Germany, Japan, the U.K.,

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Closing the Chasm Between Patients and Clinicians With Digital Health Tools – Some Health Consumer Context for #HLTHUSA

Health Populi

The green circle diagram from Deloitte’s report documents a growing willingness among patients to use virtual health services, increasing from 80% of consumers willing to use telehealth in 2020, 84% in 2022, and 94% in 2024. Then cost — 32% of patients preferred the virtual visit because it saved them money.

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Consumers’ Growing Use of Portals and Apps: People Embracing Their Patient Journeys

Health Populi

As of 2022, three in four consumers were offered online access to their medical records by a health care provider or health insurance plan, and well over one-half accessed their medical record or portal — growing by 50% over the two years, 2020 to 2022 (from 38% to 57%).

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How Can Healthcare Bring Patients Back? A Preview of Our ATA Session, “Onward Together” in the COVID Era

Health Populi

I’ll be midwifing a panel this afternoon at 440 pm Eastern time, initially focused on how health care can garner patient loyalty. That theme was given to us in the fourth quarter of 2019, when initial planning for ATA 2020 had begun. What a difference a few months make. and indeed, in countries already impacted by the crisis).