Mobius MD

NOVEMBER 26, 2024

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. This aim is often called “joy in work” or “improved physician experience.”

Documentation 59

Documentation Medical Assistant Patient Experience Patient Satisfaction 59

Health Populi

AUGUST 25, 2020

In the August 2020 National Poll on Heathy Aging , the University of Michigan research team found a 26% increase in telehealth visits from 2019 to 2020, March to June 2020 year-over-year. In May 2019, 14% of older patients’ health care providers offered telehealth visits, growing to 62% in June 2020 during the pandemic.

Follow-Up 171

Follow-Up Physical Exams Communication Hospital 171

Health Populi

MARCH 2, 2021

But another patient side-effect of COVID-19 has been the digital transformation of many patients , documented by data gathered by Rock Health and Stanford Center for Digital Health and analyzed in their latest report explaining how the public health crisis accelerated digital health “beyond its years,” noted in the title of the report.

Follow-Up 174

Follow-Up Hospital Insurance Medication 174

Health Populi

JULY 23, 2020

Statistically, this was an inverse-shift: In the previous year, the second quarter of 2019, 15% of telehealth encounters happened through a local physician’s practice, versus 46% in Q2 2020; and, In the second quarter of 2020, 41% of telehealth occurred through a telehealth company with a nationwide network of doctors, versus 13% in Q2 2020.

Patient Experience 136

Patient Experience Hospital Documentation Medication 136

Health Populi

MARCH 10, 2020

But even trust in the most trusted steward, my doctor, eroded between 2019 and 2020. To the issue of trusting my doctor to keep my information secure, the survey found a decline from 89% trusting my doctor in 2019 to 83% in 2020. “Privacy” is mentioned over 500 times in the document; “HIPAA,” well over 300.

Appointments 139

Appointments HIPAA Documentation Tests 139

Health Populi

JANUARY 20, 2019

I have, at CES 2019, when I sat down with Sean Carney, Chief Designer at Philips. I was grateful to Sean for spending time with me at CES 2019 in Las Vegas to brainstorm the role of design in health/care. The person who leads that macro design ethos and workflows at Philips is Sean Carney.

Follow-Up 96

Follow-Up Patient Experience Collaboration Hospital 96

Health Populi

AUGUST 5, 2019

Power has undertaken a survey on consumer satisfaction with 31 telehealth providers across 15 measures, which will be published in November 2019. I’ll also weave in the latest insights from the ATA 2019 State of the States report updating legislative/regulatory telemedicine activity at the U.S. State level.

Hospital 82

Hospital Customer Service Insurance Documentation 82