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Woman Faked Nurse Credentials to Inject Fake Botox, Say Prosecutors

Scrubs

Payment records indicate that between March 2021 and March 2024, she conducted approximately 1,631 Botox appointments, totaling $522,869, and 1,085 filler appointments, totaling $410,545. She was scheduled to appear in federal court in Worcester on November 1, 2024.

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Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

The most prevalent convenient access points providers offer are walk-in clinic hours, “save-a-spot” urgent care, and same-day appointments, with online schedule, evening and weekend clinic hours, and online-self scheduling for new patients falling behind.

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HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

On January 10, 2019, Jim Cramer of CNBC’s Mad Money recommended that Apple buy Epic, a market leader in EHRs. This is continued evidence that in 2019 and the near-term future, Amazon continues to “prime” consumers for experience. These facets of consumer experience are bleeding over into peoples’ expectations for health care.

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The Expectation Gap Between What Patients Want Vs What They Get

Health Populi

Most health consumers expect providers to communicate about routine health care helping them track lab results, recommend and schedule preventive tests and screenings, text or online chat between appointments, and send reminders about taking medicines. Take Control,” a phrase which Cigna has service-marked.

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Americans Most-Trust Health Care Providers With Their Data – But Are They Right To Do So?

Health Populi

Over one half have scheduled appointments via the portal, 42% have done an online refill for a prescription drug, and 4 in 10 received advice about a health issue via the portal. adults 18 and older via phone in July 2019. Diving deeper, the survey found that 1 in 4 Americans had set up a patient portal.

HIPAA 78
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Health Is Social – The Social Determinants of Health at HIMSS19

Health Populi

Check out this chart from the Waystar study, showing that nearly one in four patients at high-risk miss medical appointments at least once a month, and two-thirds miss appointments a few times a year. Access to health care services is a core social determinant for health, and there are many reasons people can miss appointments.

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Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)

Health Populi

” Across all plans, consumers’ Net Promoter Scores (NPS) have increased year over year since 2019 when they hit a low of 11, now up 7 points in 2021 to 18. To that point, I’ll note that my ATA 2021 session is scheduled for 15th June on MeCare: the engaged consumer changing the journey of health and care.