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Healthcare Providers’ Consumer Experience Gaps – Learnings from Kaufman Hall’s 2019 Index

Health Populi

The most prevalent convenient access points providers offer are walk-in clinic hours, “save-a-spot” urgent care, and same-day appointments, with online schedule, evening and weekend clinic hours, and online-self scheduling for new patients falling behind.

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What is the Quadruple Aim of healthcare?

Mobius MD

By collaborating with community partners, healthcare institutions can support prevention, early intervention, and long-term health management. In 2019, healthcare leaders declared physician burnout a public health crisis , making connections between provider wellbeing, patient safety, and the quality of care.

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HIMSS 2019: The Mainstreaming of Health IT, from Jim Cramer to Opioid Risk Scores

Health Populi

On January 10, 2019, Jim Cramer of CNBC’s Mad Money recommended that Apple buy Epic, a market leader in EHRs. Brian Ahier, another close collaborator, asserted that “Judy” (Faulkner), Epic’s CEO, would have nothing to do with such a deal would go against the company’s legal foundation structure. Here’s what I wrote.

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Most Health Consumers Expect Technology To Play a Larger Role As Tech-Angst & Privacy Concerns Grow

Health Populi

The top-demanded health consumer digital health applications included, The ability to find doctors and make appointments online, for 51% of people. The ability to complete any paperwork online in advance of my appointment, 49%. The ability to access all of my health information online, 51%.

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What’s Causing Fewer Primary Care Visits in the US?

Health Populi

For context, I re-visited a similar recent study on this topic, published in the November/December 2019 Annals of Family Medicine, looking at national trends in primary care visit use between 2008 and 2015. Note in the chart the emerging trend by 2015 of PCPs emailing with patients and offering after-hours appointments.

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Health Consumers Expect Healthcare to be Digital (and Secure), Philips Future Health Index Finds

Health Populi

Philips published results from this global study in The Future Health Index 2019 , themed “Transforming healthcare experiences, exploring the impact of digital health technology on healthcare professionals and patients.”

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The Promise of Telehealth for Older People – the U-M National Poll on Healthy Aging

Health Populi

This month’s October 2019 study finds a cohort of Boomers and older peers few of whom have actually used telemedicine — only one in seven people over 50 said their providers offered care via telehealth, and only 4% of people had a telehealth visit in the past year.