Health Populi

APRIL 10, 2018

It takes a good nudge from a provider to motivate a patient to access online medical records, found by ONC in their latest research into consumers’ use of EHRs detailed in Individuals’ use of online medical records and technology for health needs , the ONC Data Brief No. 40, published April 2018.

Scheduling 83

Scheduling Tests Appointments Patient Experience 83

Health Populi

JUNE 25, 2018

Hospital and healthcare providers are getting real about improving patient and health consumer experience, the latest Kaufman Hall research finds. The company’s 2018 State of Consumerism in Healthcare report is out, subtitled, “Activity in Search of Strategy.”

Hospital 81

Hospital Customer Service Patient Experience Billing 81

Health Populi

OCTOBER 29, 2019

This was followed by finding a hospital, asking about medication information, seeking nutrition information, scheduling a visit to a doctor or hospital, connecting to a digital health device (like a Fitbit tracker or blood glucometer), finding a clinician, and researching treatment options.

HIPAA 69

HIPAA Hospital Scheduling Medication 69

Health Populi

JUNE 22, 2018

Sleep, too, or lack thereof, is top-of-mind for so many consumers: there was a growing category of sleep-assisting digital health tools featured at the 2018 CES, which I covered here in the Huffington Post. This is followed by feeling sick, prompting people to schedule time to see the doctor for more urgent (non-preventive) issues.

Follow-Up 84

Follow-Up Scheduling Communication Patient Experience 84

Health Populi

JULY 29, 2022

The Optum study found a gap between patients’ expectations for accessing information and easy scheduling and what folks have experienced. People have come to expect technology-enabled services across their health care journeys, from scheduling appointments and identifying providers (e.g., billion in 2018.

Appointments 87

Appointments Follow-Up Scheduling Insurance 87

Health Populi

JUNE 6, 2022

Walgreens launched Find Care Now in 2018. It is powered by a team of digital health veterans, social workers specialized in oncology, and data scientists who enable patients to engage in their own care coordination, beyond the clinical. The platform connects patients to the Jasper Care Guides – the high-touch aspect of the service.

Patient Experience 62

Patient Experience Diagnostics Appointments Billing 62

Health Populi

FEBRUARY 7, 2018

However, among patients that lived in low-income neighborhoods, “large concerning” high-acuity emergency department visits and inpatient hospital days significantly increased. The study was published in the January 2018 issue of Diabetes Care , the journal of the American Diabetes Association.

Appointments 59

Appointments Follow-Up Tests Hospital 59