Health Populi

DECEMBER 5, 2019

of their household income on health insurance premiums and deductibles based on The Commonwealth Fund’s latest report on employee health care costs, Trends in Employer Health Coverage, 2008-2018: Higher Costs for Workers and Their Families. Workers covered by health insurance through their companies spend 11.5% of household income.

Insurance 109

Insurance Billing Medication Patient Experience 109

Health Populi

SEPTEMBER 5, 2018

Experian is best known as the consumer credit reporting agency; Experian Health works with healthcare providers on revenue cycle management, patient identity, and care management, so the company has experience with patient finance and medical expense sticker shock. More people with pre-existing conditions are concerned, as well.

Patient Experience 63

Patient Experience Insurance Billing Medication 63

Health Populi

FEBRUARY 24, 2020

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. This chasm is illustrated in The future of the digital patient experience , the latest report from HIMSS and the Center for Connected Medicine (CCM).

Billing 96

Billing Medication Follow-Up Patient Experience 96

Health Populi

MARCH 17, 2021

The first chart details what younger people, ages 14 to 22, searched online in 2018 compared with 2020. sought health information online in 2020, a slight decline from 2018. Compared with 2018, all online health search topics fell in engagement except for smoking/vaping. Some 8 in 10 younger people in the U.S.

Collaboration 156

Collaboration Patient Experience 156

Health Populi

JUNE 25, 2018

Hospital and healthcare providers are getting real about improving patient and health consumer experience, the latest Kaufman Hall research finds. The company’s 2018 State of Consumerism in Healthcare report is out, subtitled, “Activity in Search of Strategy.”

Hospital 81

Hospital Customer Service Billing Patient Experience 81

Health Populi

FEBRUARY 19, 2019

Seeking health information online along with researching other patients’ perspectives on doctors are now as common as booking dinner reservations and reading restaurant reviews, based on Rock Health’s latest health consumer survey, Beyond Wellness for the Healthy: Digital Health Consumer Adoption 2018. Tech companies?

HIPAA 82

HIPAA Follow-Up Collaboration Medication 82

Health Populi

APRIL 10, 2018

It takes a good nudge from a provider to motivate a patient to access online medical records, found by ONC in their latest research into consumers’ use of EHRs detailed in Individuals’ use of online medical records and technology for health needs , the ONC Data Brief No. 40, published April 2018.

Scheduling 83

Scheduling Tests Appointments Patient Experience 83

Health Populi

FEBRUARY 1, 2021

By 2018, Medscape conducted a separate study from the Lifestyle report, titled the National Physician Burnout & Depression Report. In 2013, the issue of burnout was called out on the cover of the report, shown here with the question, “does burnout affect lifestyle?” Four in ten U.S.

Patient Experience 102

Patient Experience Follow-Up Hospital Patient Safety 102

Health Populi

APRIL 29, 2018

Governor Mark Leavitt, who held the post of Secretary of Health and Human Services under President Bush, offered this advice at the recent Liberation 2018 conference hosted by Medecision. Part 2: Design to Liberate Healthcare , published 19 April, 2018.

Patient Experience 63

Patient Experience Medication 63

Health Populi

APRIL 2, 2019

Spending on medical care costs crowded out other household spending for millions of Americans in 2018, based on The U.S. Americans borrowed $88 billion in 2018 to pay for health care spending, West Health and Gallup estimated. Healthcare Cost Crisis , a survey from West Health and Gallup. Gallup polled 3,537 U.S.

Medication 102

Medication Discharges Hospital Insurance 102

Health Populi

APRIL 30, 2018

Three-fourths of healthcare providers experienced a data breach in 2017, according to the HIMSS 2018 Cybersecurity Survey. Only 41% of healthcare workers say they receive security training, a Forrester study learned in January 2018. The link will take you to the Request, and input will be accepted until 31 May 2018.

Documentation 59

Documentation Hospital Medication Patient Experience 59

Health Populi

MARCH 5, 2018

The median American uses 3 social networking platforms in 2018. Facebook is the primary platform for most Americans who use social media in 2018: two-thirds of U.S. adults age 18 and over in early January 2018 for this study. adults use Facebook, and 3 in 4 of them check in on a daily basis.

Collaboration 69

Collaboration Hospital Patient Experience 69

Health Populi

AUGUST 2, 2022

These novel data sources, beyond the traditional clinical trial information captured and medical claims data, can build better patient profiles based on real-world evidence and peoples’ daily lives. And the COVID-19 pandemic has raised the stakes for the biopharma industry to provide better patient support, Deloitte calls out.

Patient Support 62

Patient Support Patient Safety Patient Experience Collaboration 62

Health Populi

FEBRUARY 12, 2018

This blog appears today as part of a #HIMSS18 primer series for attendees, and the industry at large, to discuss major health IT issues that will help move health and healthcare delivery forward in 2018 – and beyond. Patients as Consumers: How Leading Providers are Digitally Transforming Patient Consults | #Engage4Health + #HIMSS18.

HIPAA 48

HIPAA Patient Experience Appointments Insurance 48

Health Populi

APRIL 28, 2024

JSK: You moved into the Amedisys organization in 2018 as Chief Information Security Officer. As a patient moves through the continuum of care, we understand and value that our patients’ experiences are private. What has changed in the environment for cyber-security since you took on that role?

Hospice 83

Hospice Unit Organization and Environment Patient Experience Hospital 83

Health Populi

NOVEMBER 1, 2018

And maintaining good mental health and staying on-track with health goals come close to managing uncovered costs, Oliver Wyman’s 2018 consumer survey learned. But this time around, polling health-insured consumers in July 2018, Oliver Wyman perceives a change in consumers’ “willingness to try new kinds of health services.”

Insurance 73

Insurance Medication Tests Hospital 73

Health Populi

SEPTEMBER 27, 2018

People dealing with chronic conditions are keener to share personally-generated data than people that don’t have a chronic disease, Deloitte’s 2018 Survey of U.S> adults online in February and March 2018 for the study. > Health Care Consumers learned. Deloitte surveyed 4,530 U.S.

Patient Satisfaction 85

Patient Satisfaction Hospital Billing Medication 85

Health Populi

JUNE 8, 2022

She spoke out to help others on how to fight for a PET scan, how to get your patient data when denied access, and how to advocate for yourself, among other self-taught and peer-to-peer honed skills. In 2018, Stacy launched her website, began blogging, and got social media traction when HIMSS appointed her a digital influencer.

Patient Advocacy 174

Patient Advocacy Follow-Up Appointments Discharges 174

Health Populi

OCTOBER 29, 2019

Health Populi’s Hot Points: The issue of privacy and voice assistants began to reach mass media in 2018 as smart speakers became popular holiday gifts; here’s a cautionary explanation from the University of Michigan published in November 2018 just-in-time for last year’s holiday shopping season.

HIPAA 69

HIPAA Hospital Scheduling Medication 69

Health Populi

SEPTEMBER 6, 2018

consumers, including Seniors, found in the 2018 digital health consumer survey from Deloitte. adults in February and March 2018 for this research, conducted in English and Spanish. Using digital health tech is a new normal for U.S. That’s the consumer-demand side of the equation. Deloitte surveyed 4,530 U.S.

Customer Service 109

Customer Service Medication Tests Patient Experience 109

Health Populi

JANUARY 16, 2020

“All healthcare is social,” Dr. Sachin Jain, CEO and President of CareMore Health, wrote about the latter in Forbes in April 2018 — and his essay is worth reading if you missed it the first time around. And so the modern house call enables more social care, the CareMore model shows us.

Medical History 159

Medical History Admissions Hospital Medication 159

Health Populi

OCTOBER 5, 2018

trillion to national healthcare spending in 2018. This week, Kaiser Family Foundation published its 2018 study into employer-sponsored benefits, finding that the average cost is about $20,000 this year. trillion in 2018. The economic argument for the MedModular innovation in the U.S. is compelling. trillion a year.

Hospital 87

Hospital Follow-Up Billing Insurance 87

Health Populi

APRIL 6, 2022

step in the right direction” CBS News 8 San Diego covered a caregiver and cancer patient’s experience with a live shot of their thick binder, containing CDs with medical images and data from these various provider institutions laying on top of a pile of letters and lab test results.

Follow-Up 174

Follow-Up Medication Tests Hospital 174

Health Populi

APRIL 19, 2018

This is the second post of three written to summarize what I learned participating in Medecision’s annual meeting with the company’s partners, held March 27-29, 2018 at the Ritz-Carlton in Dallas, TX. . Take 3” of this series, to publish April 26, will address the big learnings shared during Liberation 2018.

Patient Experience 54

Patient Experience 54

Health Populi

JUNE 6, 2022

Walgreens launched Find Care Now in 2018. In pre-pandemic times, family and friends were lifelines for patients undergoing treatments and grappling with a life-changing disease,” BDO observes at the end of the report.

Patient Experience 62

Patient Experience Diagnostics Appointments Billing 62

Health Populi

JUNE 13, 2018

The 6% trend is equal to that of 2018, illustrating a flat scenario, roughly the same trend seen in 2016 at 6.2%. trillion in the first quarter of 2018, the 15th consecutive quarter with an increase that ranks the level higher than the previous peak of $12.68 I’ve curated the four charts from the study to explain this story.

Medication 63

Medication Insurance Hospice Hospital 63

Health Populi

MAY 5, 2022

Wearing our health and wellness lens, IRI’s data has shown broad-based category growth for wellness supplements since 2018, with a 10% growth rate per annum. The third chart serves up examples of the manufacturers by category which IRI has divined exemplify winners in the post-COVID CPG marketplace.

Patient Centered Care 115

Patient Centered Care Best Practices Medication Hospital 115

Health Populi

JULY 26, 2022

With PillPack, I wrote here in June 2018 that Amazon got 50 U.S. billion investment makes ONEM the third largest acquisition in Amazon’s portfolio, following Whole Foods at $13.7 bn and MGM Studios for $8.5 The PillPack (pharmacy) buy was $1 billion. State pharmacy licenses with the deal.

Medication 165

Medication Follow-Up Insurance HIPAA 165

Health Prime

JANUARY 24, 2024

Patient engagement and experience: A holistic approach In 2024, patient engagement must go beyond appointment reminders and online portals. Healthcare providers must focus on delivering a holistic patient experience, leveraging technology to enhance communication, education, and overall satisfaction.

Billing 52

Billing Communication Medication Appointments 52

Health Populi

SEPTEMBER 4, 2018

adults 18 and over in August 2018. The findings reinforce what we know-we know about health care in America: that “It’s not just the uninsured – it’s also the cost of health care,” as Drew Altman of Kaiser Family Foundation wrote in Axios on 20 August 2018. The poll was conducted among 1,002 U.S.

Billing 47

Billing Medication Insurance Follow-Up 47

Health Populi

SEPTEMBER 16, 2018

Overall, 2017 to 2018 year-on-year, HBW sales were flat-to-no growth, notwithstanding the consumer and influencer buzz around the categories. While sales for HBW via FDM channels were pretty flat between 2017 and 2018, “the basket is upgrading,” Knight said.

Collaboration 83

Collaboration Hospital Patient Experience 83

Health Populi

FEBRUARY 26, 2019

An article published in Health Services Research in August 2018 talks about Trends in the Types of Usual Sources of Care: A Shift from People to Places or Nothing at All. Our homes are evolving into our health hubs — truly our “medical homes,” which have been formally defined as a primary care gatekeeper’s office.

Follow-Up 112

Follow-Up Appointments Documentation Medication 112

Health Populi

JUNE 13, 2018

The survey was conducted online among 1,005 Americans age 50 and older between January and February 2018. Health Populi’s Hot Points: As patients morph into health consumers, seeking food options that make health, they’re also savvy buyers, who clip coupons, shop private labels, and look for value-priced products in their lives.

Patient Experience 63

Patient Experience Medication 63

Health Populi

SEPTEMBER 13, 2022

And bad debt — write-offs that come out of uncollected patient bill balances after “significant collection efforts” by hospitals and doctors — is challenging their already-thin or negative financial margins.

Hospital 71

Hospital Insurance Billing Huddles/Rounds 71

Health Populi

JULY 20, 2018

The smartwatch category, with fitness tracking, is hot in 2018, some “smarter” than others. Wearable tech is an important category these days in department stores, with discount retailers like Target and Walmart, at electronics outlets like Best Buy and, of course, via Amazon’s wearable tech ma.

Appointments 78

Appointments Medication Patient Experience 78

Health Populi

MARCH 10, 2020

Use of wearable tech nearly halved, from 33% to 18%, between 2018 and 2020. Yet with that bullish supply side of digital health, there was a marked decline in peoples’ use of them in the past two years, found by Accenture in their latest health consumer survey, Digital is Transforming Health, So Why is Consumer Adoption Stalling?

Appointments 139

Appointments HIPAA Documentation Tests 139

Health Populi

JUNE 26, 2018

I’m blogging live while attending HXD 2018 in Cambridge, MA, the health/care design conference convened by Mad*Pow, 26th and 27th June 2018. Amy, Founder and Chief Experience Office of Mad*Pow, kicked off the conference with context-setting and inspiration. Today was Day 1 and I want to recap my learnings and share with you.

Follow-Up 75

Follow-Up Customer Service Patient Centered Care Medication 75