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In 2018, the Federation of State Medical Boards’ (FSMB) recommended that state medical boards re-evaluate the need for specific questions regarding an applicant’s mental health diagnosis. 12 Yet such practices may be changing. Healthcare workers do not want efforts to focus on individual resilience.
I was responsible for scheduling, shift coverage, producing monthly metrics reports for my team, writing staff evaluations, training, and of course, continuing my work on the phones. In 2018, I was promoted to my current role of managing director of NCPC. At this time, I transitioned to a more intense administrative role.
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